INDIA OUTSOURCING COMPANY

DESCRIPTION
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Welcome to our shores!

Oceans5 is a leading specialist telemarketing company located in Bangalore- India, offering comprehensive telemarketing solutions to SME’s / FTSE’s across the U.K, the U.S, Australia and New Zealand.

Our strategic expertise lies in delivering quality service within stipulated time scales, maximizing your business opportunities. Oceans5 Infotel has all the required ingredients of a professional Call Center, be it in-terms of Management, Finance, Infrastructure, Technology, Know-how, Talent, Cost-effective resources, Business network and Connectivity – to create that phenomenal positive impact to the Industry.

At Oceans5, we have an edge over our competitors because of our total reliability, customer focus, and complete accountability to our clients’ requirements. You will find us charged with professionalism and motivated to excel in all our functions that are part of this inspiring field.

ABOUT US:
Oceans5 as a nascent company in the sphere of Call Centre operations relies on the clandestine clout of its directors. Oceans5 was established in the tail end of 2007, to help SME’s offering bureau style services at offshore prices. This enables companies with limited marketing budgets to create new sales and marketing opportunities effectively and efficiently.
Oceans5 offering is aimed at giving impetus to the revenue generation process, enabling clients to increase their market share more quickly and all the more at a lower cost, that they could be employing in house sales people.
So, if you are looking for reliable, professional, flexible, fast and low cost business opportunity, well drop your anchor steadfast here.
Our offshore delivery strength is built on a robust, flexible and scalable IT-enabled platform and well-honed processes - stems from its ability to understand clients' service delivery requirements and provide customized solutions through a rapid and smooth transition to outsourced delivery.

So, if you are looking to work on a win – win relationship, we have a solution to offer….

Call us now: - + 91- 97400 11903 or e-mail: info@oceans5.co.in

INDUSRTY EXPERIENCE
Management - Industry Experience:

Voiced based services Non Voiced based services
Outbound Inbound
Appointment Setting Enquiry Lines
Lead Generation Customer Support Data Transcription
Market Research Technical Help Desk Audio Transcription
Seminar Invites Audio Transcription
Surveys
List Cleansing
Data / Name Capture
Email Capture



• Telecoms
• Web Solutions
• Business Coaching & Mentoring
• Lead Generation
• Mortgage
• Financial Outsourcing
• Data Cleansing
• Leisure Solutions
• Business Process Outsourcing
• Seminar Bookings
• Market Research & Survey
• Utilities
• Insurance
• Publishing
• Security

Oceans5 as a formidable outsourcing business solution:

• Are you launching a new product or service?
• Do you want to increase your customer base?
• Do you want to decrease your overhead cost and maximize your business growth potential?

We at Oceans5 help you to attain and deliver all the above and much more services with a greater control at a cost effective price


One of the main advantages of going with Oceans5 is that we hire the best personnel. That means right-off-the-bat you get a pool of highly qualified, well-trained and very often seasoned agents who know how to handle all different types of customer interaction scenarios.

STAFF& TRAINING:
Our work force is our strongest asset…. Oceans5 hires only high-quality, motivated workers who can make sound judgment calls when interacting with even the most difficult of customers. These agents not only have the basic skill sets needed to deal every type of interaction, they also have the ability to quickly grasp new concepts and tailor their interactions based on your specific business rules.

SKILLS
outbound expertise:-

INDUSRTY EXPERIENCE
Management - Industry Experience:
Voiced based services Non Voiced based services
Outbound Inbound
Appointment Setting Enquiry Lines
Lead Generation Customer Support Data Transcription
Market Research Technical Help Desk Audio Transcription
Seminar Invites Audio Transcription
Surveys
List Cleansing
Data / Name Capture
Email Capture


• Telecoms
• Web Solutions
• Business Coaching & Mentoring
• Lead Generation
• Mortgage
• Financial Outsourcing
• Data Cleansing
• Leisure Solutions
• Business Process Outsourcing
• Seminar Bookings
• Market Research & Survey
• Utilities
• Insurance
• Publishing
• Security

Infrastructure:-

200 seats 3 shift dial capacity
14mbps Dedicated bandwidth
1:1 line redundancy
Dell quad core quad xeon servers (10 Numbers)
Dell Desktops with environment friendly LCD monitors
3 Layer Sound proofed facility
Complete Nortel internal Networking
Cisco 4000 series Routers
Concerto Aspect Predictive Dialer
98.9 % AMD rate
Blended dialer with inbound & outbound capabilities
124kva UPS backup for power failure
124kva Generator backup
All Cisco managed switches
Live Barge facility for all clients anywhere in the world
Highly accurate MIS reporting
Dedicated T1 internet bandwidth

Oceans5 is aimed at giving impetus to the revenue generation process, enabling clients to increase their market share more quickly and all the more at a lower cost, that they could be employing in house sales people.
So, if you are looking for reliable, professional, flexible, fast and low cost business opportunity, well drop your anchor steadfast here.

TERMS
1.INBOUND PROCESS:- $ 15 (USD)/HOUR/SEAT
2.OUTBOUND PROCESS:- PAYOUT BASED ON PERFORMANCE
HOLIDAY PACKAGE:- BASED ON TOUR FLOW/QUALIFIED LEAD GENERATION($50-$145)AUD
MORTGAGE:- LEAD GENERATION (QUALIFICATION) & APPOINTMENT FIXATION($40)AUD

LOCATION India - BANGALORE, KARNATAKA EMPLOYEES 100-499 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.