INDIA OUTSOURCING COMPANY

DESCRIPTION
WeSource is a customer-focused and professionally-managed full service business process outsourcing company with strength in providing high quality services in committed time frame. WeSource is focussed on the telemarketing, transcription and health care Industry processes, providing inbound & outbound call center services, high quality transcription services, answering services and virtual assistance through multiple channels including voice, data, e-mail and chat on a 24/7 and 365 days basis.

WeSource assures its customers of the satisfaction of working with a flexible and technologically sound service provider who is committed to continually invest in people, processes infrastructure and facilities, ensuring the highest levels of performance.

Speed, accuracy, and reliability are the central points of the services WeSource provides with the support of a team consisting of professionals with extensive experience in a diverse range of vertical domains, back office processes and process migration. State-of-the-art technology and high levels of infrastructure redundancy combined with stringent standards of quality and compliance and customer focussed ensure consistent and timely delivery services.

SKILLS
Voice-based Services:

Inbound Call Center
1. Customer support services
2. Virtual Assistance Services
3. Answering Services - both full time and off-time
4. Delivery information and status support
5. Customer opinion Surveys
6. Business feedback
7. Research and survey support
8. Delivery information support
9. Invoicing and order filling solutions
10. Collections support
11. Inbound Sales Campaigns
12. Event management support

Outbound Call Center
1. Telemarketing
2. Appointment fixing
3. Deal closing support
4. Dynamic order filling services
5. Customer satisfaction surveys
6. Payment reminder
7. Debt collection
8. Credit card verification solutions
9. Follow-up calls and mailers
10. Business correspondence assistance

Non-Voice Services
1. Transcription Services - Insurance, Medical, General and Business Transcription Services
2. Account Receivables and Billing and Coding Services
3. Chat Support Services.
4. Form Filling Outsourcing Support
5. Data Entry Support Services

TERMS
TERMS
24x7x365 Support

Payment Terms:
Volume Based

Turn Around Time
8-12-24-36 hours TAT

LOCATION India - Chennai, TN EMPLOYEES 50-99 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.