BUYERS
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KENYA OUTSOURCING COMPANY
Callcenterskenya.com
Call Centers in Kenya
DESCRIPTION
Welcome to the Callcenterskenya website, the ultimate resources for information on the East African Business Process Outsource and Callcenters industry, information on the environment and the platform for entering the East African market.
Nairobi is the premier East African city for outsourcing and is fast becoming the preferred outsource destination for specialized, non-repetitive call center and BPO support. Leveraging off advanced infrastructure and a vibrant domestic BPO&O industry, Nairobi can provide secure and efficient services, which also provides risk diversification opportunities for companies.
The factors that make the country attractive to foreign companies are the cheap class A office spaces, better power and telecommunications infrastructure, good quality but cheap labor force and the support the government is all too willing to extend to foreign investors. The UN is also represented in Nairobi with a host of other multinationals and NGO s hosted in Nairobi.
The development of a large-scale telecommunications infrastructure in Kenya, capable of delivering efficient and affordable info-communications services, is recognized as a critical prerequisite for the country's economic growth. The Government through the ICT is playing a pivotal role in promoting this sector.
SKILLS
key factors include
1.Skilled workforce – Kenya has a very highly skilled graduate workforce,
2.Efficient transport systems – The country is served by a reliable infrastructure
3.Time zone –
4.Language – an appealing accent
5.Telecommunications: Kenya has an advanced telecommunications infrastructure.
6.Geopolitical stability – Kenya has celebrated over 40 years of democracy.
7.Service levels – Kenya has a hardworking populace who are service oriented, this can be demonstrated by the thriving tourism industry success
TERMS
Negotiable terms
LOCATION
Kenya - Nairobi,
EMPLOYEES
6-19
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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