PAKISTAN OUTSOURCING COMPANY

DESCRIPTION
PARAGON SOLUTIONS INC. PAKISTAN
BUSNESS PROFILE

PARAGON SOLUTIONS INC. PAKISTAN. Inc., provides superior consulting services for managing the implementation of Call Center Management Systems in the retail industry, serving both the domestic and international sectors. PARAGON SOLUTIONS INC. PAKISTAN. brings a fresh and innovative approach to consulting services, acting as liaison between the end-user and the service provider. Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operation efficiency. Our Resource Group are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service.
As experts in call center management systems and distribution, PARAGON SOLUTIONS INC. PAKISTAN., is involved in every stage upon client selection of Call Center Management Systems from implementation to completion offering continual functional and technical support. Our extensive skills encompass all aspects of implementation and operation, including business requirements definition, development of functional specifications for client approval, system design, and overseeing development teams customizing to fit specific client needs. PARAGON SOLUTIONS INC. PAKISTAN has its vast experience in some of the most ventures projects; we have 4 and more years of experience in TIMESHARE appointments booking campaigns to generate qualified tours with success ratio for USA & Canada. Typically, we are on-site at the retailer’s locations handling client contact, providing functional and technical training and support, and resolving any and all troubleshooting issues that arise when the client initiates usage in a live setting.
Unlike other consulting firms, at PARAGON SOLUTIONS INC. PAKISTAN., we possess operations experience in a distribution center at the Best-level. Our Inc. are well versed in all aspects of multiple location management, from budgeting to productivity to establishing and maintaining business partnerships. We pride ourselves on our proven track record for effectively administering multiple implementations. This is due to effectively directing team members in the development of Call Center modifications to ensure that all business requirements are met within budget restraints and time schedules. In addition, PARAGON SOLUTIONS INC. PAKISTAN., has experience with large distribution agents, having been responsible for the successful implementation of a 1400 square-foot Call Center, with branches in Sri lanka, Dominican Republic, South American and Pakistan

In order to meet the individual needs of clients, PARAGON SOLUTIONS INC. PAKISTAN., maintains a wide range of qualifications. We excel in Oracle databases, forms, and reports. Our extensive knowledge base entails host systems interfacing with the Call Center Management System, including merchandising, purchase order, and planning and allocation systems. Moreover, our functional and technical experience extends to interfacing with third-party conveyers and various unit sorters. At PARAGON SOLUTIONS INC. PAKISTAN., we are continually expanding upon our knowledge and services to assets clients with successfully implementing Call Center Management Systems in multiple distribution centers throughout various locations.
Exceptional functional and technical expertise coupled with extensive industry knowledge makes PARAGON SOLUTIONS INC. PAKISTAN., the ideal choice for a consulting firm to manage the implementation of your Call Center Management System.
Technology

Our superior call center technology is just one of the many reasons that today’s leading companies turn to us to help grow their business.

SKILLS
Services That Paragon Solutions Inc. Pakistan. We Offers

Offshore Call Center operators like Outsourcing, are working efficiently in this highly competitive market. It’s 24x7 telephone, web-support services ensures the smooth function for its corporate clients. We offer numerous other services:

OUTBOUND SERVICES
* Tele Research
* Tele Marketing
* Subscription Renewal
* Data Capture
*Appointment Setting For Vacation Packages
*Timeshare
* Data Verification

INBOUND SERVICES
* Complaint Recording
* Booking Orders
*Answering Machine
* Customer Service Help line
* Query handling
* Sales Support Help line
* Real time Credit and Billing Problems
* Database Management
* Lead generation and follow up

TERMS
Business Process Outsourcing

Business processing management or BPM is the orchestration of various business systems into identifiable and controllable systems. The key factor before finalizing on a BPO vendor is to scrutinize and analyze his strength and expertise in terms of providing similar services to clients. One good way to find this out would be to follow up with the firm's existing clients regarding the services.BPO can be used to solve a single glitch or inefficiency in your company, or it may be used to create a single unifying system to consolidate a myriad of different company processes.
The BPO vendor must have proper quality certifications and should be in possession of skilled manpower or must be in a position to offer training facilities. Apart from this the BPO company should have a strong financial background and should be willing to share risk in the outsourcing contract. It is always good to know the kind of services that the vendor offers and his relationship with other outsourcing suppliers. Most companies decide to outsource their business processes to multiple BPO companies rather than a single one. This by all means is a good practice as the vendors will compete among themselves to provide better service and the company will always be in a position to change vendors incase one doesn't live up to the mark.
After finalizing on your BPO vendor the next step apparently is signing a contract with him. Here are a few points you should look out for in the contract:
• Capacity of work
• Rates fixed of the service
• Term, conditions and Termination rules
• Performance Guarantees
• Training costs
• Security, Privacy, and Continuity terms
• Indemnification and Insurance
BPO as expanded sounds as Business Process Outsourcing and can be aptly defined as the act of utilizing the services of a third party by a company in order to perform its back office operations that might be payroll administration, customer help desks/ call centers, tele- m

LOCATION Pakistan - Karachi, Sindh EMPLOYEES 50-99 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.