BUYERS
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NIGERIA OUTSOURCING COMPANY
C2C Connects
Customer management technology and services
DESCRIPTION
C2C Connects Ltd is an information and communications management company that develops customized business solutions fashioned to empower its clients provide and build a better customer management services on a local, national and international basis. Our expertise within the I.T, telecommunications and customer management industries facilitate us with abilities to fuse customized solutions that support and promote businesses in dealing with today's high demand for quality customer management.
We are a bilingual contact center and are able to run projects in English and French. We currently run a 104 seat call center that is expandable to 160.
SKILLS
Telemarketing and selling
Lead Generation
Product support
Data entry
Information hotlines
Technical support
Feedback hotlines
Data mining
Consumer response/ customer service
Help desk solutions
Direct TV response
Print media response
Product promotions
Customer satisfaction campaigns
Seminar registration and population
Interactive voice response
Surveys (via telephone & online)
LOCATION
Nigeria - Lagos,
EMPLOYEES
50-99
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
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