BANGLADESH OUTSOURCING COMPANY

DESCRIPTION
We offer CALL CENTER SOLUTIONS, various offshore relationship models for IT departments, computer
software & web development companies to start and build an outsourcing partnership. We have 8+ years of International experience in Different Call Center and contact center solutions.

Our engagement models are based on your individual needs and span across project based engagements in Call center, to building your own - team of dedicated software developers, offshore development center or forming your own software company / subsidiary.

Dependable and quality value added services to enable you to focus on your core strengths, Wave Consortium offers a comprehensive IT services.

Cost-effective International Standard

Call Center Solutions

Guaranteed benefits:


ü Lower personnel costs

Our people are our greatest asset. Bangladesh has unlimited resources of young, dynamic, highly trainable and computer and Internet savvy individual who view call center work as career-building opportunity. This advantage results to reduced recruitment operational costs and superior performance.

ü Time-saving

In our call centers, we do all the transactions in your behalf with our customer relationship management program. The management can reasonably assure that they can have more time to manage more important transactions.

ü Cost efficiency

Call Center is flexible strategy and with the same equal efficiency no matter where the customer’s geographical location may be. Whether it’s appointment setting, surveys, announcements, change/update of orders, etc., it’s just a phone call away.

ü Instant response

We have agents at the other end of the line ready to react immediately. Whether it’s a complaint or objections, we can handle them; we give the company an opportunity to respond as quickly as possible.

ü Improved cash flow

Our customer relationship management programs can give more immediate results than a normal desk job. With your reduced operational costs and our call center’s superb performance…

ü Stronger customer relations

First, a phone call takes much less of the customer’s time than normal face-to-face transactions. Secondly, phone calls can be more regular and frequent than your staff physically attending your customers’ needs. Thirdly, whether it’s inbound or outbound, the customers familiarity with the company’s customer services can get much quicker response to ongoing problems or questions.

SKILLS
Wave Consortium Limited is a provider of CALL CENTER SOLUTIONS, software and network applications, call center training & Setup solutions, and development and other ICT services including knowledge-based support. We possess strength of skills, technology and organization to bring higher level of productivity and profitability to your businesses. We understand your business and we know how to add value to your business by integrating our expertise in technology to your business ' needs. Our mission is to serve your Information and Communication Technology needs in a strategic manner and to achieve a long lasting mutually beneficial partnership on the basis of professional integrity, honesty and dedication

LOCATION Bangladesh - Dhaka, EMPLOYEES 6-19 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.