SRI LANKA OUTSOURCING COMPANY

DESCRIPTION
HelloCorp is the first-ever BOI (Board of Investment) registered specialised BPO services provider
in Sri Lanka.

HelloCorp was established in 2002 and is a fully-owned subsidiary of Expolanka Holdings.

HelloCorp offers Business Process Outsourcing (BPO) services to leading companies from different parts of the world. Services include;

? Inbound Technical Support / Customer Care Service
? Remote IT HelpDesk
? Outsourced Financial & Accounting Services
? Outsourced Legal Documentation Services
? Data Processing Services
? Other Back Office Operations

Contact Us:

HelloCorp (Pvt) Ltd.
Level 04, No: 443,
Galle Road,
Colombo 03,
Sri Lanka.
Tel: +94 112 505544
Fax: +94 112 505539
Email: contact AT hellocorp DOT com
Web: www.HelloCorp.com

SKILLS
We hope some Case Studies would give a better understanding on our expertise-

A Top-25 Ranked Chartered Accountancy Firm in UK (Outsourced Finance & Accounting Services)

The client is an accounting practice headquartered in London, having 09 branches spread throughout the United Kingdom, established more than a century ago. HelloCorp has been chosen as their preferred outsourcing partner for Finance & Accounting related processing requirements delivering a complete set of outsourced functions including Billing Services, Accounts Payable / Accounts Receivable Processing, Financial / Management Accounting, Book Keeping, etc. using Sage, Microsoft Navision, QuickBooks and Microsoft Great Plains.

Leading Travel & Leisure Company in Sri Lanka (24-Hour Customer Support Services)

Our client is a leading company rated among the Top-5 companies in the Travel & Leisure industry
in Sri Lanka. They are specialised in handling Inbound / Outbound Tours, Flight & Cruise Reservations and Ticketing for both corporate and individual clients. HelloCorp offered them an after-hours customer support operation by diverting the calls to our facility. Customer feedback & demand was such that there were an increasing number of requests to issue the tickets during the off-hours. To date, this is the only 24 hour travel hotline in Sri Lanka which offers all the services.

Leading Criminal Law firm in London (Outsourced Legal Documentation Services)

The client is an established Criminal Law firm. HelloCorp offers outsourced Legal Documentation
Services for the client such as Transcription, Preparation of Letters, Case related Documents and other Secretarial services. HelloCorp hosts a secure FTP server has a 24-hour Turn-around policy for service delivery. HelloCorp’s Quality Checking process has made sure that client has always been satisfied.

TERMS
Turnaround time or terms may vary and these case studies would give an idea:

IT Solutions firm in Australia (Remote IT HelpDesk & Tech Support)

An IT solutions provider based in Sydney, specialising in the provision of business functionality related services, catering to a range of established companies in Australia. HelloCorp has been chosen as their outsourced service delivery partner to run the offshore operations from Sri Lanka.

HelloCorp provides infrastructure, staffing and operation related support services,;On-demand
remote support including IT platform for sending & receiving emails, securing & backing up data, internet browsing, viruses & spam guard, server maintenance, update, troubleshooting, etc are provided real-time by the IT specialists working from HelloCorp’s facility in Sri Lanka.

International Logistics Firm in USA (Outsourced Finance & Accounting Consultancy Services)

The client is an international logistics firm specialised in sea/air freight operations, Headquartered in New York, has presence in 12 countries & HelloCorp is chosen as the outsourcing partner for their Finance & Accounting consultancy & processing requirements.

HelloCorp provides a range of Finance & Accounting services using Microsoft Great Plains platform. making a significant impact in terms of the high-quality service delivery and managing fast, quality assured turn-around times from around the globe.

24X7 non-voice Customer Support

HelloCorp successfully ran an operation to provide 24 hour help desk services to support MSN
narrowband and broadbroadband customers via online chat and E-mail in 2002. It also included 24 hour
online customer support and promotional services with Billing & Invoicing, Order Tracking &
Promotion of Specialized Products such as Networking Solutions, Digital Imaging, Security and Virus
Protection; for AOL (America Online) with highest levels of CSAT (Customer Satisfaction) scores being achieved on a continuous, mont

LOCATION Sri Lanka - Colombo 03, EMPLOYEES 20-49 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.