INDIA OUTSOURCING COMPANY
Aarks Solutions
Call Centre Projects details
DESCRIPTION
In today's service-driven and technology-influenced business world, “Aarks Solutions” delivers low-to-end solutions for an integrated, multi-channel communications service to manage its client's Customer Interaction Services. “Aarks Solutions” approaches each contact with the customer as an opportunity to build the client's brand and strengthen the customer relationship, whatever the medium. “Aarks Solutions” Center operates round-the-clock to service, customers around the globe; all customer interaction processes are customized specifically to its client needs and follow a structured process flow that provides the customer a seamless service. At “Aarks Solutions” representatives are trained to treat the client's customer care executives and trained to address the varied needs as required by the client’s.
SKILLS
Why Outsource?
Leveraging the experience of a dedicated provider.
What is Outsourcing?
Outsourcing is the contracting out of a organization's non core, nonrevenue-producing activities to specialists. It differs from contracting in that outsourcing is a strategic management tool that involves the restructuring of an organization around what it does best - its core competencies. Two common types of outsourcing are Information Technology (IT) outsourcing and Business Process Outsourcing (BPO). BPO includes outsourcing related to accounting, HR, benefits, payroll, and finance functions and activities.
Outsourcing, HR, benefits, and payroll administration is a strategy that allows you to redirect the management of administrative tasks in order to focus on what matters: your organization's primary business objectives. By leveraging the experience of a dedicated provider, you benefit from enhanced service delivery, access to superior technology, and reduced costs.
Top 10 reasons why companies outsource:
Reduce and control operating costs
Improve company focus
Gain access to world-class capabilities
Free internal resources for other purposes
Gain access to resources that are not available internally
Accelerate reengineering benefits
Handle functions that are difficult to manage or are out of control
Make capital funds available
Share risks
Bring in a cash infusion
Source:The Outsourcing Institute
TERMS
Call Centre – Inbound & Outbound
Category Project - medical insurance
Inbound 30 Seats 12 $ Hourly
Outbound 20 Seats 10.5 $ Hourly
ADVANCE 50 % FOR TECHNICAL GUIDELINES (it will up to 20 - 30 Lacks)
Our Processing fee + (CONSULTANCY) - 6L + 2L AND (5% OF EACH BILLING)
Our Requirement details: -
Company Profiles
Network Diagrams
Infra Pictures
Server details & System details
Dialer details & Call centre Settings details over all,
Other documents details require,
LOCATION
India - Chennai, Tamil Nadu
EMPLOYEES
50-99
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
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