UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
We are an international contact center with headquarters located in California. We provide onshore quality at offshore pricing. Clients that have benefited through our partnership include several leading multinational firms in the airline vertical {Qantas, Cathay Pacific, Air Pacific and Jet Star to name a few}, real estate, IT and travel companies in the US and UK. The value we add is by offering international enterprises dedicated team members and a delivery mechanism which operates for all practical purposes, as their own captive center. Our agents can potentially offer high quality coupled with cost advantages by working as an extension arm of your operations. Please refer to www.gaiaites.com for more information about us. Our route to success has been a simple two-fold strategy- we replicate our client’s business model and we deploy the best when it comes to technology, infrastructure and resource skills. This differentiates us greatly from many small operators in the outsourcing space who promise big and deliver small.

Beyond our obvious skills, where we score points is in our business model of working as extension arm of our client's operations. We replicate your processes and then re-engineer them to offer potentially high quality at competitive prices.

SKILLS
Our teams have successfully delivered complex processes in the following domains for over 5 years to international clients:

Inbound customer support via voice/ email/ chat
Technical Support, Complaint & Feedback center
Financial Back Office & Payroll Services
Transaction Processing
Telemarketing, Lead Generation & Customer Surveys
Data Verification, Data Capture & Data Analysis
Content Writing, Web Design & Programming

Verticals:
Airlines, Hotels, Travel Consolidators
Government & Healthcare
IT related Knowledge Centers, Technology
Transportation, Logistics & Retail
Automobiles, Manufacturing
E-commerce enterprises
Banks, Mortgages, Financial Services & Real Estate


Put simply, we are confident of taking any process, finding relevant skills, migrate seamlessly and turn around a successful outsourcing model for our clients

TERMS
Since we deliver to clients from a wide range of industries and in a variety of processes that differ in complexity and skill, our pricing cannot be generalized in a simple pricing sheet. However, what is pertinent is that we offer value for money by operating as a no-frills partner and we offer quality that produces immense savings for our clients in the long run.

We typically decide on the deliverables such as turnaround time and other contractual elements in mutual consultation with our clients. We have been successful in keeping tenured clients happy with our services and would be happy to produce the testimonials at an appropriate time of dialogue with potential clients.

LOCATION United States - Palos Verdes, CA EMPLOYEES 50-99 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.