UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
What is Chat 24/7?

Chat 247 services offers live operators to answer chats that we receive directly from your website during the hours you determine, or you can completely outsource it to us and we handle everything, using tailored scripts and our FAQ's database (or yours) to provide the highest level of service possible. We offer pre-sales (lead capture), customer service and technical support plans.

How does the service work ?

We offer 24/7 Chat support in English and/or Spanish. Your chats, from your website are forwarded to our agents who assist your customers. Our live operators answer the chats using a custom window with your logo and/or company name and a custom script and FAQ database tailored to your company's services. Once a chat is completed you instantly receive a transcript of the chat, enabling you to control the quality of the service and contact the potential or existing client if necessary. We offer pre-sales (lead capture), customer service, and technical support plans.

What are the benefits of using your service ?

Using our services enables your business to be open 24 hours a day, 7 days a week, to offer other languages and reduce costs through outsourcing.

What are your prices?

We have two account types

Extended Hours Live Chat Service

Promotional Price US$99.99/month. Up to 125 hours a week and up to 15 Holidays a year of custom live chat coverage.

24 Hour Live Chat Service:

Promotional Price US$149.99/month 24 hours of custom live chat coverage 365 days a year.

We charge a small fee for additional domains for chats in other languages or under different brands.

Additional Domains – US$25.00/month.

The service plans for your account can include:

-Pre-sales (lead capture)

-Customer service

-Technical support

How long does the promotional price last?

The promotional price is for a limited time, but the exact time has not been announced.

SKILLS
Extended Hours Chat
Chats automatically forward to us during the hours you specify.

24 Hour Chat Service Outsourcing
Let us handle all of your inbound chats 24 hours a day, and you focus on your core business and reduce costs.

Additional Language Chat Service
Offer bilingual live chat on your English or Spanish website as a second language (Hispanics are now the largest minority group in the United States).

Competitive Advantage
As a small or medium size company, you achieve a competitive advantage by offering the same on line chat as your larger competitors, and offering it around the clock as even most larger companies do not.

Reduced Payroll Costs and Liability
As an enterprise organization, you reduce your payroll costs and liability be letting our professionals attend chat calls.

Focus on your Core Business
Your employees focus on the principal business functions rather than annoying, random, and unexpected chat calls.

Decrease Training Costs Decrease your training costs; you give us the tools and we'll take care of the rest.

Additional Language Offering
Offer additional languages to attract new potential customers and service existing customers never before possible.

Flexible Service Hours
Offer flexible customer service hours and improve customer satisfaction by allowing the customer to contact you on his or her time (24 hours a day).

Take Full Advantage of your Existing Chat
Don't loose possible sales or service inquiries after hours when you are unable to answer chat calls.

TERMS
What are your prices?

We have two account types

Extended Hours Live Chat Service

Promotional Price US$99.99/month. Up to 125 hours a week and up to 15 Holidays a year of custom live chat coverage.

24 Hour Live Chat Service:

Promotional Price US$149.99/month 24 hours of custom live chat coverage 365 days a year.

We charge a small fee for additional domains for chats in other languages or under different brands.

Additional Domains – US$25.00/month.

The service plans for your account can include:

-Pre-sales (lead capture)

-Customer service

-Technical support

How long does the promotional price last?

The promotional price is for a limited time, but the exact time has not been announced.

LOCATION United States - Perth Amboy, NJ EMPLOYEES 50-99 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.