INDIA OUTSOURCING COMPANY
N M Tele Services
International Contact Center
DESCRIPTION
Industries Served
N M TELE SERVICES caters to the requests of all customer-centric industries that need expert services for managing their customers effectively, competently and professionally.
Our core customer interaction services include
• Inbound
• Outbound
• Back office operations
• Email response management
Our aim is to be the first choice and progressively more to be a Complete Outsource Provider to the rapidly expanding number of organizations.
Inbound
N M Tele Services had previously undertaken a pilot project for a major telecom vertical. Our call handling and inbound telemarketing services for business-to-business and business-to-consumer campaigns help drive customer acquisition, increase customer retention, improve sales and rapidly expand our client's markets.
Our capabilities in inbound vertical are:-
• Technical Support
• Directory Inquiry
• Customer Service
• Payment Collection
• Travel Booking
• Order Processing
• Retention
Outbound
N M Tele Service’s tele-professionals help you turn your prospects into customers, and then your customers into advocates. We focus on building a relationship that lasts by using a personalized approach that provides the value addition necessary to maintain and grow your client base.
Our outbound capabilities include:-
• Telemarketing & Sales
• Reactivation
• Quality
• Dispatch Department
• Renewals
• Appointment Setting
SKILLS
M/S N M TELE SERVICES PVT LTD is a 100 seat contact centre which has been incepted with a view to pursue business in the field of ITeS services, predominantly concentrating on the voice, non voice and IT services, N M Tele Services intends to provide services like Outbound Telemarketing, Collections, Technical Support, E mail Support, Inbound Support, IT projects etc. and the industry verticals being Telecommunications, Mortgage & Banking, Insurance, Credit Card, Travel & Ticketing etc.
N M Tele Services is the brain child of a group of entrepreneurs with rich experiences and a long legacy of business. Being an international solution provider we envisage partnership and providing service offerings to companies in the USA and UK.
Area of focus is to get inbound campaigns for the center. We expertise in sales, retention, back end activation, dispatch call and our management have a background of Collection and Customer services.
TERMS
Price - $14 and above, also depending on the project
Payment Terms - Monthly
TAT - Depends from projet to project
LOCATION
India - Mumbai, Maharastra
EMPLOYEES
50-99
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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