PAKISTAN OUTSOURCING COMPANY

DESCRIPTION
Established in Year 2004, CallBiz Center is a 100 seats (expandable to 200 seats), state of the art, multi channel integrated call center. We offer customer care/interaction services to our U.K., EU., AU., U.S. & CANADA based clients.

Through an integrated customer care solution, CallBiz Center provides:

Inbound and outbound (voice) services to its clients through private leased networks.

We are backed by our $7.0 million parent organization Incredible Networks.

One of the main strength of CallBiz Center is its robust technology platform.

We are using various products built using “state of the art” technologies to deliver a sustainable Contact Center solution. CallBiz Center could leverage on this robust platform and assure reliable operations to its internal / external customers.

SKILLS
Web Based Services

Help Desk
Transaction Processing
Webmaster Support
- Chat
- Co-browsing
- E-Mail Management
- Query Handling

Contact Center Services

Inbound Services
• Help Desk
• Inbound Sales
• 800 services
• Customer Services
• Enquiries

Outbound Services
- Sales
- Lead Generation
- Appointment Setting
- Retention
- Verification

Sales & Marketing Services

Market Research
Cross/Up Marketing
Market Entry Product
Product & Service Selling
Lead Generation
Customer Profile Document

TERMS
Why Call Biz?

1. Access to expertise, skills, innovation and technologies.
2. Enables you to focus on strategic business issues.
3. Assurance of confidentiality.
4. Reduced operational risk.
5. Cost effectiveness .

LOCATION Pakistan - Lahore, Punjab EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.