CHINA OUTSOURCING COMPANY

DESCRIPTION
Learn powerful building techniques to increase the value of your business practice and expertise! The professional today knows that their most valuable asset is their ability to manage staff and client relationships, they understand that they have to be skilled at defining needs, building resources and managing expectations. We help clarify those strategies; identify gaps, attitudes, and behaviors of your teams; and provide the support and training that make business success a reality.

Each module is tailored to the specific needs of the participants based on the profiles of the clients business culture, SOP, properties, industry tools, applications and led by expert/master trainers selected by their industry with strong track records in the industry and training.

The training is targeted for the members of both new and group businesses. The programmes allow them to refresh their skill base and update themselves on current industry best practice.

TCBWORKS TRAINING SOLUTIONS & SERVICES

TCBworks offers training solutions for the Workplace, Signature Soft Skills and Specialized Hospitality Programmes. TCBworks is continually working with Higher learning Educational Institutions to deliver the most current of teaching and content delivery. Inquire today for more details. The Right solution for the Right client

TCBworks (The Training Center for Business)delivers key training programmes for the corporate organization. Applicable to all levels from tailored solutions for the Workplace, Signature soft skills and Hospitality driven programmes.

Each module is tailored to the specific needs of the participants based on the profiles of the clients business culture, SOP, properties, industry tools, applications and led by expert/master trainers selected by their industry with strong track records.

The training is targeted for the members of both new and group businesses. The programmes allow them to refresh their skill base and update themselves on current industry best practice.

Workplace Solutions
The programmes available are ideal for communication associates and middle management. Instruction may be conducted in Chinese and English. Our methods for training acquisition include real case studies from China and Overseas for participants to relate differences while obtaining analytical, and industry related experience instruction. Our language instructors include industry and China experienced professionals.Computer office exercises include functional usages utilizing Microsoft programs with Word, Excel, Power Point and Access.

Soft Skill/Management Products
TCBworks understands the value in bringing out the best from individuals. A tailored programme is introduced by identifying communication and management gaps while enhancing productivity, communications and dealing with conflict effectively. Additionally, We help individuals, organizations, and teams to determine their unique personality and cognitive types to further bridge personal differences.

Hospitality Programmes
Hoteliers today, are confronted with several important issues: an intensive commercial environment and an increasing level of staff turnover. We assist hotels to meet and foresee challenges.
The Training modules range from supervisory oriented topics including Sales Management to Sales Techniques to best practice tips from Frontline and F&B. The trainers (US, Singapore, Germany and Hong Kong) are highly skilled specialists who have proven their standing in both operations and in educating industry professionals, which is key to the success of the initiative.

Hotels can expect a visible ROI on their training expenditures as all topics are customized.

SKILLS
Enterprise language Programmes

Enterprise English
NY Banking/Finance English
Hotel English (Frontline Staff)

Psychological and Cognitive (Chinese & English)

Myers-Briggs Type Indicator (I/II)-Teamwork
Neuro Linguistic Programming
Management non-technical Programmes (Chinese)

Management non-technical Programmes (Chinese)

Effective Team Communications
Time Management
Presentation Skills
Managing Goals
Performance Management
Career Management
Management
Project Management
TTT (Teach the Trainer) for Managers

Hospitality Specific (Chinese & English)

Certified Programmes
Presentation Skills for Hotels
Managing Complaints & Conflict
TTT (Teach the Trainer) for HR
Upselling for F&B
Upselling for Reservations
Sales for Professionals (F&B)
Sales for Professionals (Hotel)
Sales for Professionals (Reservations)
Revenue Management (An Introduction)
Revenue Management Strategies
Mystery Calling
Mystery Shopping

TERMS
Reach us for more details.

LOCATION China - Beijing, EMPLOYEES 6-19 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.