BUYERS
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DOMINICAN REPUBLIC OUTSOURCING COMPANY
Synergies Strategic Services
Nearshore provider of Value Added Customer Service and BPO Services
DESCRIPTION
Synergies - Strategic Services, Inc. was established to provide value added professional services on a remote basis, using advanced telecommunications and contact center technology. Synergies provides its customers with high quality value added services, by leveraging skilled talent in the Dominican Republic.
We offer to our clients Teleservices Customer Care, Health Care and Financial Services by leveraging robust educational infrastructure combined with our high quality pool of English and Spanish speaking population.
Comprised of an STI Knowledge™ Certified Management team with extensive experience in Customer Care and Business Process Outsourcing, Synergies is able to be a World Class Center that delivers quality and proximity with a pricing structure that is surprisingly competitive.
Synergies' partnership with PUCMM, the highest ranked University in the country, and the support of their advance degree program, endorses the flexibility to provide a wide array of services, with the ability to customize them with the specific requirements of our clients.
SKILLS
Inbound Teleservices
Inbound and Outbound Email
Web chat
Customer Acquisition and Retention
Technical Help Desk
Interactive and Universal Agent
Order Processing
BPO Services: Healthcare, Accounting and Legal
Languages: English, Spanish and French.
LOCATION
Dominican Republic - Santiago de los Caballeros, Santiago
EMPLOYEES
100-499
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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