UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
Uniforce can provide you with committed trained CRSs who will thoroughly learn your business.

Advanced technology customized to meet your customer service challenges.

Working with Uniforce will allow you to take advantage of the advanced technology, expert professionals and customer service experience of a CRM solution specialist.

Uniforce will be committed to your success in building and managing the customer service programs your business requires

Uniforce CRM differentiates itself from the others in that we are your one stop for your customer relation management solution. We offer complete end to end solution. We provide total call center outsourcing solutions, enabling companies to tap on the latest technologies and techniques without a high up-front infrastructure investment.

Uniforce nurtures customer relationships on behalf of our clients extending their market share and presence. This is done through comprehensive range of telemarketing, web developing, innovative marketing, the handling of customer inquiries and after-sales support.

We are committed to quality in our people and technology. We go beyond mere data gathering, technology innovations to solve your ongoing business challenges. We value our relationship through building trust and understanding your company and your customers. Your ongoing success is our result.

SKILLS
Customer Relationship Services

In today's competitive market place, customer service is the single most important differentiator between brands. Customers demand to contact you whenever and however they want.

The following are examples of specific customer services that Uniforce Services can provide.

Customer Care
e-Commerce Support
Help Desk
Inbound Sales/Order Taking
Outbound Sales and Marketing
Reservations
Operator Services

Telephone Survey

Telephone survey can be done either via live operator or via automated machine using your own recorded voice. Automated machine are very useful for Political Campaign , Public Opinion, etc.

Telephone survey services:

Market research firms requiring high volume, high quality, low cost services
Survey companies who need additional telephone survey capacity
Public opinion firms
Database companies
Sales lead or mailing list compilers
Political organizations
Automobile dealers
Consumer product companies
Consulting firms
Technology firms
Pharmaceutical Companies
Banks
News organizations
Leisure companies
Home improvement companies


OUTBOUND SERVICES

Screening & Qualifying New Prospects
Generating Sales Leads
Payment Notices & Call Reminders
Contact Lapsed Account for Reinstatement or Reactivation
Customer Care Calls for Key Accounts
Field Services Dispatch
Telemarketing
Market Research/Surveys
Order taking/Message handling
Reservations/Authorizations
Loyalty/Rewards
Up-selling/Cross-selling
Dealer Locators

LOCATION United States - Madison Heights, MI EMPLOYEES 6-19 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.