BUYERS
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UNITED STATES OUTSOURCING COMPANY
Customer Resource Services, Inc
"Instant On" for the immediate needs
DESCRIPTION
Customer Resource Services, Inc. provides flexible, cost-effective support resources, and outsourcing solutions to drive down your overall support costs while increasing customer satisfaction.
Our services are broad and include Technical Support and/or Customer Service contact center services, web resources, knowledgebase implementation and management, and many other customized resources and services. Alternative support resources are custom designed to meet your customer's needs and meet your company's budget.
Our flexibility lets you offer the professional support and additional resources your customers demand within an affordable budget that you can define. Contact us for all your service support outsourcing needs!
SKILLS
* Live Telephone Support
* E-mail Support
* Live Chat Support
* Web Based Self-Help
* Knowledge Creation and Management
* Training Solutions
* Busy Season Overflow
* Product Launch Assistance
* Development, Implementation, and Ongoing Management of a CRS “Instant On” Technical Resource Center™
* Presales and Sales Support Solutions
* Technical Writing Services
* Managed eCRM and CRM implementations
* Marketing Resources
* Reporting
TERMS
Prices are determined at a future date
LOCATION
United States - Guilford, CT
EMPLOYEES
6-19
YEARS IN BUSINESS
7-10 years
CONTACT INFORMATION
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