EGYPT OUTSOURCING COMPANY

DESCRIPTION
Our Vision: To become a name synonymous with the ease, flexibility, and benefits of telemarketing outsourcing.


Based out of Boston, Massachusetts E-Group Contact Center Outsourcing Services can help you transform your business by dramatically lowering your cost per contact by as much as 40 percent Plus while providing a more consistent customer experience. These results are achieved through E-Group's global capabilities that can enable you to increase call deflection to lower cost channels such as self-service, interactive voice and non voice recognition and speech recognition; reduce cost through labor arbitrage; reduce talk time through workflow process optimization; and improve productivity enabled by E-Group's global contact center infrastructure.
We hire, train and retain the right customer service professionals who are aligned to your business requirements, use proven technology solutions, and employ standard processes to ensure your company enjoys an increase in customer satisfaction and retention, which ultimately translates to an increase in revenue and profit. Our contact centers handle multi-channel inbound and outbound customer interaction programs that span technical product support, customer care, sales & marketing, and employee care. Because of our direct interaction with your customers, we actively assist you in improving your company's products and services by providing valuable feedback and information to the appropriate sales and marketing department, product engineering group, or distribution center.
When you choose E-Group Contact Center, you benefit from our robust and global contact center operational capabilities, 5 plus years of experience in employee transitions, and our global secure and reliable infrastructure. Moreover, we have the ability to leverage our technology expertise into our contact center outsourcing solutions and investments. If you're looking for a reliable, customized, and leveraged approach to Contact Center Outsourcing, E-Group Contact Center is committed to helping you implement the solution that's right for you.

SKILLS
We at E Group Connections function as a permanent portal between primarily US based clients, and highly skilled Egyptian telemarketers, many of whom are graduates of the American University in Cairo and all of which have years of experience with American firms. By creating a virtual, open-ended link of communication, and providing the space, management, equipment, and HR skills necessary, we provide our clients with experts in their fields.

The employees you hire through us provide appointment setting, follow-up calls, and database updates as well as cold calling, phone sales, and closing in house.

Mentiong a few of the industries we have experience in marketing; Search Engine Optimization, Telecommunications and Long Distance, Lead Generation, Commercial Debt Purchasing, Internet Adevrtising, Business Directories, Home Improvements and more.

TERMS
Please don't hesitate to call our sales and marketing department for more information about our prices and payment terms.

LOCATION Egypt - Boston, MA EMPLOYEES 500-999 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.