INDIA OUTSOURCING COMPANY
World Tele Net (India) Pvt. Ltd.
Billing and NOC of Telecom, ISP's, etc.
DESCRIPTION
World Tele Net consists of a dedicated team of telecom software specialists, support staff and project management that allows for the delivery of high quality signalling product to our clients at competitive prices. Combined with a commitment to service, World Tele Net is able to provide one stop solutions with product selection, installation and after sales support by a team of signalling experts.
Since its beginning, World Tele Net has established itself as the leading provider of voice-over-IP and networking solutions for the enterprise. World Tele Net is dedicated to help clients get the most of their investment. Blending together a wealth of experience and expertise, World Tele Net and its range of products deliver a compelling return on investment by dramatically reducing equipment and management costs, and offering the enterprise an unparalleled vision in the current paradigm of networking and voice-over-ip marketing solutions.
World Tele Net has also provided many of our clients with targeted services allowing it to facilitate on projects where its client lacked expertise, resource or had to meet aggressive timescales.
World Tele Net provides a comprehensive suite of billing and customer care solutions & 24x7 support for prepaid and postpaid telecom service providers offering VOIP or IP telephony, callback, fax, long distance and mobile services. AT also offers a complete range of VOIP products ranging from Radius servers to soft switches. Our solutions and products are extremely flexible, modular, scalable and reliable in supporting and expanding the business of service providers.
SKILLS
Each one of our clients has a unique billing and customer management requirements. To address the dynamic needs of all our customers we provide project management services that are designed to proactively deal with the changing business needs to each one of our customers. A dedicated project team is assigned to each customer, ensuring the customized and highest quality of service.
We have a feature-rich billing and customer management solution for telecom companies and ISPs offering services such as IP billing, wireless, internet services, local telephone service, long distance service.
Features: multi services, multi lingual, multi currency, multi mediation, multi invoice layout and presentation, prospect management.
Integration with: credit card payment, direct debit, directory services.
Functionality: auto notifier and scheduler, exception handlers, API for data extraction.
Handles retail and wholesale customers: hot billing, configurable audit trails, flexible rating, charging and discounting.
24/7 NOC: The NOC is a technical help desk that handles any problems concerning VOIP termination, PC-to-phone, gateway issues etc. It operates 24 hours a day, 7 days a week. The NOC is the main contact point for a network partner, a carrier partner, reseller and the end user.
World Tele Net's NOC is a state-of-the-art technological centre located at Jalandhar and houses a centralised Network Management System that monitors and manages each component of its network to ensure that the network and the services it offers are available at all times.
The NOC itself is staffed 24x7, the NOC uses the latest technology to perform its functions,such as disaster recovery and interface monitoring among the various WTN systems and services,efficiently and quickly.
TERMS
Discussed when contacted.
LOCATION
India - Jalandhar, Punjab
EMPLOYEES
20-49
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
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