INDIA OUTSOURCING COMPANY

DESCRIPTION
Xcellence InfoTech is the first professionally set up international call center in Surat (India). Xcellence InfoTech has emerged as a company that delivers effective services to its clientele all over the world. We are providing our services for the purpose of business outsource. Our company is incorporated on 1st January, 2006 with an active workforce of 50 employees working on various projects. Xcellence InfoTech offers wide ranges of services for international business outsourcing.
We help you to outsource your business on an international level by providing our outsourcing services. We are here to serve your business needs 24/7. Our quality focus ensures high quality, on time and high-performance services and solutions for our clients. Our quality management system complies with international standard. Our success is built upon our approach. Our focus is on building the right workforce. At Xcellence InfoTech we have a team of experienced managers who choose the best people who are flexible & adaptable. We have installed rigorous and extensive server & training procedures that focus on teamwork & motivation in accordance with our hi-tec infrastructure.

SKILLS
Outbound Process
• Prospecting
• Appointments booking
• Project detecting
• Online travel bookings
• Tele-sales
• Market research - projects and salesforce tracking
• Sales force management
• Training/coaching sales force
• Distribution network management
• Information campaigns
• Seminars, trade shows, etc.
• Appointments booking
• Mortgage (US & UK)
• Market survey
• Data base collection
• Tele sales (products for end-users)
• Online travel booking

Inbound Process
• Order booking
• Customer service
• Support desk and enquiry
• Help desk
• Online travel booking
• Order booking
• Customer service
• Mass switchboard, newspapers, radio, TV
• Support desk and enquiry
• Help desk
• Hotline

Fulfillment
• Quotation emails, in voice automatiques
• Order processing, delivery notes, etc.
• Coupons processing, etc.
• Quotation emails, in voice automatiques
• Order processing, delivery notes, etc.

TERMS
Can be discussed and decided.

LOCATION India - Surat, Gujarat EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.