INDIA OUTSOURCING COMPANY
Crecento Technologies (P) Ltd.
Reaching Beyond Success
DESCRIPTION
We would like to present ourselves as Crecento Technologies, a US based business solutions provider offering fully integrated software, BPO, call center services worldwide. Crecento provides end-to-end solutions under one roof a full range of software, BPO and call center. With our call center expertise we are keenly interested in inbound technical support or customer helpdesk processes. Based on our transaction processing expertise, we are confident of migrating back office processes. We specialize in data conversion for more than 5 years. We have been providing data conversion and allied services for local clients in India which varied from data entry with double keying system to XML conversion from image files with chemical equations and mathematical functions. We have a strong in-house development team who develop tools with the respect to the project requirements that enables the conversion more accurate and faster. Our project analysis and the quality control team analyses each and every aspect of the project to achieve the quality required by the clients. We have installed world-class technology to deliver service, quality, and accuracy to our respective clients. We have 500+ seats and ability to expand as per the client requirement. We have high quality professional management team and would like to know more details about the process and payment.
Crecento in the Sphere of IT & ITES
Creating new application [web/client server/legacy/ERP]
Maintaining and enhancing of applications
Medical transcription
Business transcription
General transcription
Data transcription
Text / data entry
Data extraction / online data retrieval from web
Word processing
Scanning services
File transfers
Indexing / hyperlinking services
CD-preparation and replication
Forms based data capture including coupon redemptions, credit card applications, insurance claims, medical claims, mutual funds, patient records, product registration cards, shipping documents, subscriptions, surveys
Our aim is to maintain:
100% quality
100% production
100% satisfaction of clients
Crecento’s motive is the satisfaction of our client and we would do all the necessary to make it happen. We prefer to have a long term relationship with our customers than a short one.
SKILLS
Crecento Inbound Services
Respond to and manage email
Schedule appointments
Provide live web chat support
Provide technical support
Take sales orders
Provide customer service
Explaining and detail description for any particular product
Online help desk for any product and service
Crecento Online Data Entry
Process applications
Data verifications
Accounting bills generating
Data validation
Crecento Inbound – Outgoing Calls
Generate and qualify inbound leads
Calling people for name and address verifications
Credit card verification
Mortgage, insurance verification and reminder process
Confirmation of personal details for any service industry
Crecento Outbound - Place Outbound Calls
Sales for any product or service with login hours
Crecento Data Entry Process
We can convert old journals, library books from any hard copy to e books conversion. Our Specialized fields are:
Portable Document Format (PDF) or
Tagged Image File Format (TIFF) or
Joint Photograph Expression Group (JPEG) to Document and
Document to eXtensible Markup Language (XML)
Crecento in the Sphere of IT
Higher availability
Opportunities for resource realignment
Increased performance and simplified server environments
Faster application deployments
Improved cost avoidance processes
Simplified server environments, including Linux systems
Crecento in IT Enabled Services
Creating new application [web/client server/legacy/ERP]
Maintaining and enhancing of applications
Increasing performance of applications
Web enabling for increased visibility and usability
Creating end-to-end business processes and solutions
Re-deploying a smoothly functioning body of enterprise applications
Maintenance
TERMS
Our clients find our rates at least 20-50% competitive in comparison to in-house or other outsourced companies, because of our Indian back office operations and innovative use of coding methods like templating, and smooth & informed workflow.
LOCATION
India - Chennai, Taminadu
EMPLOYEES
50-99
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
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