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INDIA OUTSOURCING FREELANCER





B.C. Infotech Solutions
BPO Agreement

DESCRIPTION
Every day, our clients entrust their customers and business to our employees, who engage in telephone and internet contact, call center operations, information technologies and management, telecomminucations, sales, customer service and marketing efforts.

We provide clients with:
- Higher quality telephone and web-based customer service and sales operations
- Lower base operating costs
- Maximum customer value

We deliver through:
- Specialized computer telephony technologies
- Call center development experience
- Human resources management and process expertise

Business intent on growth simply cannot cost effectively develop the same in-house level of sophistication in technology and human resources. By outsourcing customer service and sales to B.C. Infotech Solutions, business preserve capital resources, reduce cycle time and improve corporate performance.

History & Philosophy

We are a relatively new company established in 2006. We have office at Rohini Delhi. We provide quality telemessaging service. We expanded our success into commercial avenues that include order entry, P/C based applications, customized call screening & call directors, and an aggressive expansion of our paging business.

From inception, B.C. Infotech Solutions commitment has always been to provide the highest quality service to our client base. By understanding fully what our customers require, we have built our reputation and our business by growing in a controlled and steady manner. Our formula of being available to our clients on a one-for-one basis has always allowed us to offer continued improvements and product enhancement and maintain the highest standards of excellence.

Furthermore, we are committed to our employees. In an industry that traditionally pays its attendants minimum wages, offers no benefits, suffers a poor image and experiences over 50% employee and client turnover, B.C. Infotech Solutions stands alone in employee compensation and company loyalty. We offer our staff a real opportunity to earn a living, and provide comprehensive health benefits. Highly motivated employees who have a personal stake and who care about their clients and their company will always outperform their competitors. Coupled with a commitment to utilizing the best technology available, and supported with innovative applications and quality assurance, B.C. Infotech Solutions can help your company succeed.

SKILLS
We are proud of our clients, our products, and our people. We hope to have the opportunity to demonstrate our abilities in serving your telemessaging needs. Let us work for you. We truly do put quality on the line.

Service Categories

Although our clients often differ vastly in size, corporate structure, marketing experience, industry group, and location, the actual “telemarketing function” that we perform can most often be broken down to only a few categories.

Our outbound telemarketing projects can normally be categorized into the following group based on the function that we perform:

1. Market Research
2. Surveys
3. Outbound sales

Although we are not a “full service” market research company, we are very experienced in assisting marketing agencies or corporate marketing departments with moderate to high volume “ phone survey” campaigns.

If you can handle the front end the back end of the project and are looking for a cost-effective partner to complete the phone surveys, we may be your best choice.

Our Team

Supervisor: Miss. Urvashi
Team Leader: Mr. Azad
Agents:
1. Mr. Pawan
2. Mr. Ajay
3. Mr. Surender
4. Mr. Manish
5. Mr. Manoj
6. Mr. Amit
7. Mr. Chetan
8. Mr. Sagar
9. Mr. Kush
10. Mr. Saurabh
11. Mr. Guneet
12. Miss. Isha
13. Miss. Shweta
14. Miss. Neha
15. Miss. Swati

TERMS
We want payment surity and good amount on time. We have no terms and conditions except payment weekly.

LOCATION
India - Delhi,

EMPLOYEES
6-19

YEARS IN BUSINESS
1-3 years



CONTACT INFORMATION
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