PAKISTAN OUTSOURCING COMPANY

DESCRIPTION
We are a one stop BPO solution provider. Over the years we have matured our process migration methodologies so as to minimize the risks associated with process migration. Since we see ourselves as a solution provider, we are completely flexible in business methodologies and align ourselves with our client needs, whatever they may be.

Since our inception, we have done software development projects, online marketing campaigns, telemarketing campaigns, and business process migration, such as medical and legal transcriptioning, to name a few.

Our company has built up a reputation for delivering solutions that are cost-effective, deployed within time, and fullfilling all quality variables.

SKILLS
Telemarketing Services
Customer acquisition services
Cross-selling and up-selling of products to existing customers
Database creation and management
Inbound sales
Conversions and win backs
Prospecting and lead generation
Conducting Surveys
Collections
Testing new markets
Follow ups

Customer Support Services
Customer retention
Research escalated cases and providing solution
Cross-sell / up-sell purchases
Compliant and query resolution
Activation and change of services
Billing queries
Product information support
Order management
Warranty / replacement support
Booking and reservations
Loyalty programs
Account queries and maintenance
Insurance claims calls

Back Office Services
Billing queries
Product information support
Order management
Warranty / replacement support
Booking and reservations
Loyalty programs
Account queries and maintenance
Insurance claims calls

Finance & Accounting Services
Accounts reconciliation
Accounts payable processing
Bills reconciliation
Clearing and settlements
Processing of refunds

Transcribing Services
Medical transcribing
Legal transcribing

Data Entry Services

Customized horizontal and verticaly outsourced solution

TERMS
Will vary from project to project.

LOCATION Pakistan - Lahore, Punjab EMPLOYEES 20-49 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.