BUYERS
|
PAKISTAN OUTSOURCING COMPANY
Mackardz (Pvt.) Limited
We are Part of the Solution
DESCRIPTION
We are a one stop BPO solution provider. Over the years we have matured our process migration methodologies so as to minimize the risks associated with process migration. Since we see ourselves as a solution provider, we are completely flexible in business methodologies and align ourselves with our client needs, whatever they may be.
Since our inception, we have done software development projects, online marketing campaigns, telemarketing campaigns, and business process migration, such as medical and legal transcriptioning, to name a few.
Our company has built up a reputation for delivering solutions that are cost-effective, deployed within time, and fullfilling all quality variables.
SKILLS
Telemarketing Services
Customer acquisition services
Cross-selling and up-selling of products to existing customers
Database creation and management
Inbound sales
Conversions and win backs
Prospecting and lead generation
Conducting Surveys
Collections
Testing new markets
Follow ups
Customer Support Services
Customer retention
Research escalated cases and providing solution
Cross-sell / up-sell purchases
Compliant and query resolution
Activation and change of services
Billing queries
Product information support
Order management
Warranty / replacement support
Booking and reservations
Loyalty programs
Account queries and maintenance
Insurance claims calls
Back Office Services
Billing queries
Product information support
Order management
Warranty / replacement support
Booking and reservations
Loyalty programs
Account queries and maintenance
Insurance claims calls
Finance & Accounting Services
Accounts reconciliation
Accounts payable processing
Bills reconciliation
Clearing and settlements
Processing of refunds
Transcribing Services
Medical transcribing
Legal transcribing
Data Entry Services
Customized horizontal and verticaly outsourced solution
TERMS
Will vary from project to project.
LOCATION
Pakistan - Lahore, Punjab
EMPLOYEES
20-49
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
Register or Login to view the outsourcing service provider contact information.
|
|
|