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PHILIPPINES OUTSOURCING COMPANY



Packet Switch Support Solutions
Quality, Accurate and Low Cost Transcription Service

DESCRIPTION
Service Features

· Professional Support Staff - Our competent support staff are committed to deliver the highest quality, reliable and accurate transcriptions.

· Personalized Services – Each client will be assigned his/her own transcriptionist, who will learn voice quality and dictation style of his client. We accept using of customized/word templates and deliver the transcriptions in any word format of the client’s choice: Rich Text Format (.rtf), Microsoft Word (.doc), WordPerfect (.wpd), Lotus Word (.lwp), Open Document (.odf). We can include any special request in the transcription order.

· Convenient Digital Dictation - We support the following dictation formats: wav, mp3, dct (encrpted dictation); ra and rm (RealAudio); sri (VoiceIt); dss (Olympus, Lanier and Grundig); au, aif, vox, mp2, compressed wav; msv and dvf files (Sony Recorders); Philips Digital Recorder format, Sony Digital Recorder format and more.

· Easy Access – We have a website or ftp site to upload voice files.

· Quality Assurance - All voice files are transcribe by trained transcriptionists, and once the transcribed work is completed, it passes through multiple- level of quality control for proofreading and 98% accuracy.

· Quick Turnaround Time - Our turnaround time makes it possible to get the transcriptions by the next day. But we can also accommodate reports in 12 hours, 48 hours or 3 days turnaround time.

· Competitive Rates - Our competitive price rate is based on the industry standard of 65-character VCO line count of transcription.

· Security - We take security and confidentiality seriously. Read our detailed security measures in protecting confidential information.

· Online Assistance – We have customer support via email, live chat or through the website.

SKILLS
Legal Transcription - Our legal transcriptionists are capable of accommodating a wide variety of dictations. This includes the following:

Depositions
Interviews
Court Proceedings
Court Documents
Wire Taps
Briefs
Legal Pleadings
Contracts
Memoranda
File Notes
Letters
Police Reports
Real Estate
Subpoenas
Medico-legal Reports

All legal transcriptionists are supervised by an attorney and bound by strict confidentiality agreement.

Medical Transcription - Our medical transcriptionists can accommodate the following dictations:

Admission Notes
History and Physical Reports
Consultation Reports/Notes
Operative Notes
Progress Notes
Emergency Room Visits
Discharge Summaries
Medical Reports
Follow-up Visits
Office Visits
Office/Clinic Notes
Letters
Psychiatric Evaluations

We specialize in the following areas of medicine:

Cardiology
Dermatology
Endocrinology
Family Practice
Gastroenterology
Gynecology
Hematology
Immunology
Internal Medicine
Nephrology
Neurology
Neurosurgery
Obstetics
Oncology
Opthalmology
Orthopedics
Otolaryngology
Pathology
Pediatrics
Psychiatry
Pulmonary
Radiology
Rehabilitation Medicine
Rheumatology
Urology

We are HIPAA compliant.

Business Transcription - We can accommodate the following dictations:

Seminars and Conferences
Meetings
Interviews
Presentations
Lectures
Focus Group Discussions
Letters
Videos
Researches

TERMS
Contact us for a price quotation. Our competitive pricing is negotiable. We provide quick turnaround time of 12, 24, 48 or 72 hours. Payments can be made either through check, Paypal, wire transfer, Western Union or MoneyGram money transfer or money order, or credit cards.

LOCATION
Philippines - ,

EMPLOYEES
6-19

YEARS IN BUSINESS
1-3 years



CONTACT INFORMATION
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