PAKISTAN OUTSOURCING COMPANY

DESCRIPTION
BAS is a leading service provider of business process outsourcing for
medium and small size enterprises around the globe. We, at BAS, ensure
‘Quality’ services for our clients by cost effective processing and support
functions. At BAS we provide customer services and back office support.
At BAS, we specialize in Call Center and data entry
services. BAS develops a service plan for your specific
call center, data entry and forms processing
requirements. Our approach enables us to deliver the
highest levels of quality, accuracy, quick turnaround,
security and confidentiality. Our extensive work force
is made up of experienced, professional CSRs and data
entry operators. We utilize offshore human resource for
telemarketing and data entry projects that are looking
for cost-effectiveness.
In order to solve the clients’ problem we focus on accuracy, efficiency, and
reasonable pricing. But it does not affect our responsiveness, flexibility, and
ability to create a new process to solve a client’s problem. We know that we
will be established if clients’ business is established – Therefore we are part
of the on going operations of our clients and they trust us.
Telemarketing and data entry projects from client are safe with us. BAS
utilizes advanced technologies for telemarketing and for
conversion forms to electronic data. With BAS we have
an active work force of 30 CSRs and 40 operators. BAS
has provided services to retail organizations, medical
research facilities, universities, insurance companies,
mailing services firms, direct marketing and database
marketing firms, large corporate enterprises, and trade associations
wanting to outsource telemarketing services and a portion or all of their
data entry requirements.

SKILLS
BAS (pvt.) Ltd. (An Overview)
Services/Products
• Inbound Call center service
• Outbound Call center service
• Data Entry and Form Processing Service
2.1 Inbound:
All inbound calls are promptly attended
by thoroughly trained agents and by
using the “Automatic call distribution
technology”. Efficient use of technology
enables us to keep a track of every stage
of interaction between the customer
service associate and customer ensuring
high levels of courtesy and
professionalism.
2.2 Outbound:
Our customer sales representatives make
calls to the destinations with preapproved
database from our clients. The training programs help them
achieve the targets while keeping quality under consideration. The quality
assurance team then verifies the quality of the call made. The feedback from
the quality assurance team is forwarded to the respective team leaders for
corrective measures and further improvement.
We specialize in outbound services such as Mortgage lead generation,
Telemarketing, sales and conducting awareness campaigns.
2.3 Data Entry Outsourcing & Forms Processing Outsourcing:
BAS can manage direct mail program, conducting marketing research, or
conversion of paper forms electronic format. Keep your objective in view,
BAS data entry services will focus on data accuracy, turnaround time, and
cost.
2.3.1 Form Processing List
• Loyalty Card Enrollment
Forms
• Health Insurance
• Enrollment Forms
• Product Registration Cards
• Product Warranty Cards
• Member Contribution Cards
• Credit Card Applications
• Customer Lists
• Product Lists
• Patient Surveys
• Medical Study Report Forms
• Contest Entries
• Property Appraisal Forms
• Legal Property Descriptions
• Vendor Invoices

TERMS
Please contact us directly for pricing.

LOCATION Pakistan - Rawalpindi, Punjab EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.