BUYERS
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UNITED STATES OUTSOURCING COMPANY
NomKa Call Centers
A New Definition of Quality
DESCRIPTION
We offer exceptional customer support that includes: 24/7 and bilingual support, order taking, customer service, live web chat, back office support (claims & collections, application processing, verification & billing), and IVR setup. We have a huge track record with US and European based clients of improving their growth through increasing their repeat customer base and sales. NomKa UK Communications offers its new clients many customer service and technology features, such as IVR setup, skilled based routing, and trouble ticket system setup, at no cost to its clients.
SKILLS
Selling of products and services
Informing customers about your products, services and special offers
Customer care and problem solving
Billing
Account management
Service quality management
Return product authorizations
Inbound sales
Collections/call backs
Back office services
Order management/processing
Service provisioning
Assurance
Client communication
TERMS
Based on customer's needs.
LOCATION
United States - Placentia, CA
EMPLOYEES
500-999
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
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