INDIA OUTSOURCING COMPANY

DESCRIPTION
Icallbiz is an emerging BPO company in India dealing in various BPO services like Customer Support, Outbound Call Center, Data Management etc. We are providing service to the people around the globe with quality solution with utmost care. Our roots are in Information Technology Outsourcing but now we are expanding our area of Business Processes to different services like Voice Support, Email Support, Chat Support etc.

Our foundation in Outsourcing world is strong enough to ensure our clients about the technical knowledge, professionalism, and systematic approach with polite tone towards our client’s clients.

We take pride of our team members who have young mind, innovative ideas and extensive ability. Our people have experience of working on wide range of diversified projects. They have potential to be an intelligent team player & guarantee you success in your business.

Infrastructure:

? State-of-the-art computerization with fully automated call desks
? Uninterrupted and back up power supply
? Fully redundant voice and data communications with security
? Dedicated high speed internet connectivity
? Scalable capacity
? Duplicated system to ensure uninterrupted call reception and uninterrupted internet connectivity
? Independent bays for clients
? Latest technologies, world-class Information Technology management and control processes
? International Private Leased Circuits (IPLCs) that ensure voice integrity and quality at the contact centers in Ahmedabad, India.

SKILLS
Services:

Outbound Call Center:

Our outbound call center gives 24/6 outbound voice support to serve any time zone to facilitate our customers to cover any target group or customer base. Icallbiz provides services for data verification & Validation, data collection, telemarketing and business development through its outbound call center.

Technical Helpdesk:

Providing technical solution is our area of expertise so we have good combination of domain knowledge & experience. For level 1 technical support our customers can leverage benefit of our existing infrastructure & our technical & Information Technology expertise. Our technical helpdesk provides completely customized after-hours support, selected-hours or 24x6 support.

Email Support:

ICallBiz is devoted to manage your e-mail traffic. Our BPO representative is capable of create high quality, quick, accurate & precise replies to your client's e-mail. We are able to rapidly and professionally analyze, and answer to any of your customer queries.

Chat Support:

Live Chat enables the representative to make customers available with web alliance and co-browsing help. Web collaboration lets a representative and customer to share the same display.

Data Management:

We ensure quick & easy access to your data by availing you different data management services like data indexing, data security, data segregation, data conversion, data storage etc. We can lend a hand to you in managing all the data management services which is necessary to run your business effortlessly.

TERMS
Please contact us directly for pricing options.

LOCATION India - Ahmedabad, Gujarat EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.