INDIA OUTSOURCING COMPANY

DESCRIPTION
Oxi-zen Softech is a new player in the market and have observed the requirement and need of a quality ITES solution or the clients keen to outsourced to this part of the world. Oxi-zen Softech Pvt Ltd. had realized the requirement of a state of the art technology contact center with modular scalability. The contact center is designed keeping in mind ever growing and dynamic market for inbound and outbound operations with multi communication channels like voice, chat, e-mail & co browsing, etc. Oxi-Zen Softech offers a host of integrated remote support services. This includes:
VOICE: inbound and outbound services, heatlh care, financial services, human resources, information technology, travel packages, telecom services.
NON-VOICE: document management, transaction processing, process consulting, legal services, technical process, data conversion.

Oxi-zen Softech Pvt. Ltd is a IT enabled services & software development company with innovative solutions to help customers to achieve their endeavor to success.

Oxi-zen Softech specializes in IT enabled services, contact center, BPO, software development solutions & professional services for healthcare, banking & finance, education, telecom, logistics and utility. We provide the best pool for any given solutions.

Oxi-zen’s corporate headquarter is at Kolkata, India.

We focus more in understanding the customers requirements and its needs. This is the recipe for the success of Oxi-Zen Softech Private Limited.

VISION:
To enable global businesses and render high standard and exceptional solutions to our customers and business process.

MISSION:
To be a global benchmark in customer service and business process outsourcing.
To be an employer by choice by creating an environment of empowerment, development, excellence and fun.

CORE VALUES:
Live by customer
Respect for people
Passion and excellence
Integrity and honesty
Entrepreneurial attitude

Why Us?
The BPO industry is one of the most challenging businesses to be in and requires outstanding execution skills. Oxi-zen has the capacity and the capability and has sustainable competitive advantage through strong fundamental practices that are an integral part of our operational model, and more importantly, our culture.

These practices envelope the entire spectrum of our business model and are focused on building high client satisfaction through high-quality service delivery and value addition to their businesses. Oxi-zen also strives to create value and standards for all associated with it - clients, employees, investors and the community. Oxi-zen believes in the prompt and desired service delivery required for its its clients.

Oxi-zen softech understands that meeting high customer expectations is tougher than ever given that your business needs to maximize revenue per customer touch. But through services like inbound and outbound sales, ecommerce, customer segmentation and modeling, continuity and loyalty programs, cross-selling, up-selling and self-help, we can help your business transform the "cost center" of customer management into a "profit center" of lifelong customer relationships.

Oxi-zen Softech offers a full suite of services for businesses that recognize the value of managing all aspects of the customer experience:

Oxi-zen has some of the following distinctive capabilities that enable it to provide customized and perfect solutions on time, every time:

100% BPO services: Our management team brings to the fore, core competencies in servicing clients and is focused on BPO services unlike other companies that provide this service as an addition to their core business. We have the required financial strength and the platform to perform in the BPO and call center market. We believe in best of the quality assurance for our customers.

SKILLS
India
Business consultation.
ERP practice. (ERP resource-31)
Centre of competency.
Business process outsourcing.
Call centre operation.

US
Business outsourcing.
ERP practice.
Business process outsourcing.

Singapore
Business consultation.
SAP (technical/functional).
Websphere, J2EE, Rational tools.
Enterprise content management.
NET.
MBS solution.
LINUX.

TERMS
Please contact us directly for pricing options.

LOCATION India - Kolkata, West-Bengal EMPLOYEES 50-99 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.