PHILIPPINES OUTSOURCING COMPANY

DESCRIPTION
Our highly trained agents have been rated by our clients as "excellent" and to quote one of them : "..have worked miracles in assisting us in having a successful peak .." Our team is fast, efficient and dedicated to our mission.

Our infrastructure is supported by multiple links to the internet using fiber(STM1), microwave(DS3) and copper (multiple E1s). Our combined bandwidth is in excess of 100mbps. We have backup generators in addition to our 14KVA UPS backup power that assures us of continued operations.

Our VOIP call quality is crystal clear. Latency across the Pacific is under 200ms.

Our company is composed of partners from varying fields that provide the core expertise to tackle almost any job. From ISPs, Network security, Microsoft and Cisco Partners, Medical, Diplomatic, Banking and Finance to real estate, our partners have been successful in each of their chosen fields.

Our policy of locating in the countryside is our major strength. It provides us with several benefits. One is the lower cost of real estate. Secondly, by locating near where our staff lives, we enabled them to have gainful employment without having to leave their families behind. This results in a much happier and much more motivated team.

Our motivated team can do 60-80 wpm for data entry with 99% accuracy. Our contact center specialist can do 2-4% wrap up times as a ratio of total call handling time. Our agents have adherence rates in excess of 98%.

Our call center uses the latest technology. This allows us to tackle engagements from 3 seats and up. We can provision and create the campaign scripts within a matter of a few days.

SKILLS
Our past campaigns include real estate listing, mortgage , outbound telemarketing, and HR support functions like job applicant pre-screening, appointment reminder calls, satisfaction surveys, exit interviews and the like.

We provide IT related consulting and network services, Inbound and Outbound call handling specialists, US Toll free number provisioning, and Fast and accurate Data Entry with Highly secured file transfers.

TERMS
Being a new company located in the countryside, our costs are way lower than the typical BPO company. This allows us to be very flexible in our pricing.

LOCATION Philippines - Dagupan, Pangasinan EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.