PAKISTAN OUTSOURCING COMPANY

DESCRIPTION
Hello Technologies was created to offer all of our clients a wide range of offshore Call Center services designed to interact together to take full advantage of all communication media and state of the art technology.

Hello Technologies is a completely transparent wing of our clients operations offering remarkable cost diminution and high quality solutions. Which can effectively manage the complexities of today’s e-business challenges. Our extreme knowledge and expertise in the call center business, combined with our passion for developing the highest quality solution available to our clients creates incomparable results.

Hello Technologies solutions include inbound and outbound telemarketing and true business process outsourcing (BPO) that typically enhance or replace in-house operations. Hello Technologies acts as a seamless extension of our client’s operations providing dramatic cost efficiencies and measurable quality and performance improvements.

Hello Technologies’ narrow industry focus combined with the strength of the management team ensures the highest quality standards are met.

“Your final destination for Solutions in outsourced Call Center Services.”

SKILLS
Our Key Purpose

§ Supporting multiple communications channels (Telephony, IVR, Chat, Email, Facsimile, etc.) as necessary or desired, providing customer relation processes that are both proactive and reactive to customer demands.

§ Providing a centralized database and offering customers an easily accessible point of contact through the e-media communication channel of their choice.

§ Offering flexibility to accommodate dynamic shifts in workload and associated staffing requirements.


Our Inbound Services Include:

Customer Service
Application / Claims processing
Subscription services
Billing queries, etc.
Sales and order fulfillment

Order taking
Sales closures
Up-selling and Cross-selling

Technical Support/ Help desk

Troubleshooting for products & services

Inquiry Service

Product information requests
Dealer locator service
ATM / POS locator service, etc.

§ Direct Response Advertising
§ Order Entry & Processing
§ Seminar Registration
§ Customer Service
§ Real On-line Sales
§ Web-site/Telesales Processing
§ Bilingual Support Agents
§ Internet Service
§ Credit Card Authorization
§ Processing
§ Database Management and
§ Analytical Reporting


Our Outbound Services include:

Sales
Telemarketing services
Lead generation / qualification
Prospecting
Promoting new services or products
Verification Services

3rd party verification service
Insurance verifications
Employment verification

Credit Management

Credit authorization
Credit verifications
Collections
Market Research

Research surveys
Opinion surveys etc.


§ Customer Procurement
§ Lead generation
§ Customer Activations
§ Customer Retention
§ Cross Selling
§ Surveys
§ Polling
§ Research
§ Political Cam

TERMS
We work only with those companies who provide us business in big volume and who credit history is good.

LOCATION Pakistan - Islamabad, Capital EMPLOYEES 100-499 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.