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INDIA OUTSOURCING COMPANY



UNIVERSAL CYBER INFOWAY LTD
CALL CENTER

DESCRIPTION
SERVICES
One of the most exciting technology advances KallDesk offers is "convergence-the merging of data and voice, and internet over a common network infrastructure". By taking advantage of integrated voice, internet, and data, information in KallDesk can be delivered in a variety of compelling ways to enhance the user experience.

KallDesk is committed to quality - first time, on time, and every time. Our objective is to deliver the highest quality results to our clients, thus providing good value through competitive systems and solutions and technology.

We provide you with the following quality services : -

TELEMARKETING
Telemarketing is by far one of the most effective and efficient ways of marketing your products or services. We at KallDesk ensure personal contact with your customers and clients and give you the opportunity to promote existing and new products while maintaining fruitful relationships with your clients and customers.
We provide round the clock services and support to our clients and ensure that you reach your customer anywhere and everywhere, anytime and everytime.
We can :
Sell products
Introduce new products
Provide speedy customer service
Take orders
Generate leads
Set appointments
Make trade shows more profitable
Find out what your customers really think/Market Research
Surveys

Our operators benefit from our database and call network management wherein we bulid up customized telemarketing scripts. Features as Predictive Dialer, Power Dialer make sure that only the answered calls are directed to the operater and reschedules others for later thus enabling them to convert more enquiries faster.

CUSTOMER CARE AND HELPDESK
Our oprators and agents are skilled at handling and solving the problems of the customers. we provide them customized technical training on our clients products and services enabling them to understand and solve any query more easily and professionally.

OTHER SERVICES
Database Management, Toll Free numbers, E-Mail Management and Reply, Answering services, Appointments, Automated response, Live Chat

SKILLS
TELEMARKETING
Sell products
Introduce new products
Provide speedy customer service
Take orders
Generate leads
Set appointments
Make trade shows more profitable
Find out what your customers really think/Market Research
Surveys

CUSTOMER CARE AND HELPDESK

OTHER SERVICES
Database Management, Toll Free numbers, E-Mail Management and Reply, Answering services, Appointments, Automated response, Live Chat

TERMS
Price: Can be quoted once project details are clear.

LOCATION
India - CHANDIGARH,

EMPLOYEES
100-499

YEARS IN BUSINESS
1-3 years



CONTACT INFORMATION
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