INDIA OUTSOURCING COMPANY

DESCRIPTION
Xplore-Tech is a dedicated business process sourcing company, based out of India with 500+ people and 410+ seats. We are in the business of providing customer care and technical support to the Internet service providers and telecom service providers. We have a dedicated team of over 500 experienced agents, supervisors and support staff engaged in the telecom, internet and other servicing domains. We are in the business for many years with our clients in USA, Canada, UK, Ireland and Australia. We offer absolute risk free outsource process solutions which helps you to outsource step by step. If required you can start with overflow calls, after hour calls, weekend calls, and move on to all calls. We focus on a smart but non traditional transition method which helps to replicate the process without causing any disruptions in your existing set up.

SKILLS
We want to earn your business and our offer is simple. We have an experienced team of customer service representatives who specialize in handling the following calls:
Technical Support
Customer Care
Collections
Information Calls
Line Provisioning
Fault Correction
Billing
Xplore will provide and manage an implementation plan that will be as simple as transferring the calls to a dedicated 1-800 number for the agreed upon service hours. Your customers will be able to reach highly qualified customer service agents to resolve any issues and report back to you daily through a web based application the results of all calls.

LOCATION India - Kolkata, West Bengal EMPLOYEES 500-999 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.