PANAMA OUTSOURCING COMPANY

DESCRIPTION
CALL VERIFIED, INC. Panama.

In CALL VERIFIED, INC., we offer quality English/Spanish bilingual contact management solutions for the Americas and the world. Our first project wtih 25 workstations was originally created to generate and sale leads for Debt consolidation Companies in the U.S. Since we have been very successful with this project, today we are looking to expand our operations focusing on providing customer care support to several clients from the United States and Latin America region, including financial institutions, telecommunications providers, and consumer companies.We are looking preferably for inbound campaigns.

CALL VERIFIED, INC. opened its operation in Panama City, Panama at the beginning of 2005 in order to provide a cost-effective contact center model for North American clients in the Debt Consolidation, Mortgage Refinancing and Foreclosure prevention Market. Our headquarters are in Florida.
Panama has developed into a natural hub for bilingual U.S. support and consolidated contact center for the region, primarily because of a significant pool of available fluent English-speaking labor and extensive U.S. influence on the culture.
Some of the key benefits that lead CALL VERIFIED, INC to Panama and make the country a great market for offshore contact center support include:

? Available, highly-motivated, and well educated workforce
? A well developed country, with a stable political situation
? Dollarized economy with low inflation rates
? Proximity to major markets in the Americas
? No travel visa required for visitors from U.S.
? Most reliable and highly redundant telephone infrastructure in the region due to 100-years of U.S. military presence.
? Reduced operating costs.
?
CALL VERIFIED, INC’s site is located in close proximity to the central business district and several quality hotels. Our center has a capacity of 80 up to 250 workstations. By locating our facility in Panama City, we are able to offer clients a location approximately three to four hours by air from the United States, Brazil, and Mexico.
Our operation in Panama leverages CALL VERIFIED, INC’s global expertise in state-of-the-art contact center technology (including VoIP, site interconnectivity, CRM tools, etc.) and global best-practice to project implementation, and performance management. We pay a great deal of attention not only to train our Customer Service Professionals (CSPs) in general contact center skills and client product knowledge, but also in areas such as accent neutralization and regional cultural knowledge.

Thank you in advance for your business and looking forward to hear from you soon.

SKILLS
We offer quality English AND/OR Spanish bilingual contact management solutions:

INBOUND OR OUTBOUND:

CUSTOMER SERVICE
TECHNICAL SUPPORT
SALES
TELEMARKETING
SALE LEADS GENERATION OR QUALIFICATION: FINANACIAL, MORTGAGE, CREDIT CARDS.
ORDER PROCESSING
CATALOG ORDERS
HELP DESK

TERMS
CONTACT US AT: jcscvi@aim.com or (507)3150005 WILL BE HAPPY TO ASSIST YOU OR SEND US AN E-MAIL AND WE WILL CALL YOU BACK.

BEST REGARDS,

Juan Carlos Schnack

LOCATION Panama - PANAMA, PANAMA EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.