UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
KATWA is a 100% BPO Company and a major player in providing customer care services and Back- office services for clients in Domestic and International market. Our services include Customer care, Collections, Telemarketing and other such services with advanced support. KATWA has a specialized Mediacal Transcription division as well. KATWA, is a flourishing and rapidly growing organization with its branches and offices located transcontinental. We boast of having a robust and high-end technical infrastructure and have 24/7 manned support for our clients across globe.

SKILLS
Inbound services:

This involves Customer Service Representatives (CSRs), handling customer-initiated telephone calls or Internet requests for client specific programs. This could range from billing information, product or service information, response to direct marketing advertisements and any other customer service needs. KATWA service offering includes·

Customer Care·
Billing services·
Patient care·
Order Tracking·
Sales and product support

Outbound Services:

KATWA enjoys the exciting and challenging outbound campaigns that it has engaged into so far. Our outbound service comprise calling to targeted list of clients or prospects and promote your product or services in the most pleasing manner. We offer following services into any business steam or Industry.·

Customer acquisition·
Telemarketing·
Sales·
Lead-generation

Medical Transcription:

Katwa specializes in On-demand (OD) medical transcription, an increasingly popular business model in which transcription resources are made available to the user as needed and pay only the service used. This model helps medical facility like yours to overcome the common challenge of being able to meet fluctuating transcription demands efficiently. Because a facility's demand on transcription resources can vary drastically from one time to another, maintaining sufficient resources to meet peak requirements can be costly. Conversely, if the facility cuts costs by only maintaining minimal transcription resources, there will not be sufficient resources to meet peak requirements

TERMS
For Call Center: Prices are hourly/agent Or sales commisions or combination of both depending on the campaign. For Transcription are per 55 key strokes, and prices vary between depending upon the kind of reports.

All Terms are negotiable. Please call us for special offers

LOCATION United States - Lansing, MI EMPLOYEES 100-499 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.