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INDIA OUTSOURCING COMPANY



Crown Technologies
International Service of BPO a Complete Solution

DESCRIPTION
Crown Technologies is an industry leader in Business Process Outsourcing, comprise of Application Support and Enterprise Application Support arena, providing self-service support solutions for leading independent vendors and consumer of high-end technology that are committed to providing high-end customer service within a manageable cost structure .
Our cost effective, total support solution model involves the effective transition from live interactive support through the creation of dynamic knowledge bases.

Crown Technologies has the expertise to make your commitment to customer focus a reality; to design and build a solution that will lead to more satisfied, loyal customers, drive market share, revenue and ultimately, a more attractive bottom line for your company.
At Crown we are doing your business at very cost effective manner ever before.

Our cost effective, total support solution model involves the effective transition from live interactive support through the creation of dynamic knowledge bases.

You will enhance your competitive advantage by lowering your cost base.

You will increase your control over operations through performance metrics that are always achieved.

We achieve this by reducing your costs as we optimize processes, and utilize our global delivery model for those processes.

SKILLS
Our core areas were we are concentrating are


* Business Process Outsourcing

At Crown Technologies, we have transformed Business Process Outsourcing. Once viewed strictly as a way to cut costs, we have evolved it into a strategic management option to achieve world-class operational excellence and competitive advantage.

Ours is an integrated and customized approach because we recognize that there is no "one-size-fits-all" business process outsourcing solution. It takes the right combination of people, processes, knowledge sharing and technology for your particular business needs.




* Transaction processing

Crown Technologies has extensive and proven expertise in Transaction Processing. This is matched by understanding of clients need to simplify business processes thereby save time and money and improve customer service. In response to the financial industry's new imperatives, we have geared our technologies to streamline and enhance all mission-critical operations.

Transaction processing applications include Check/Item Processing, Insurance Claims Processing, Electronic Payment Processing, Credit Card Processing, Remittance Processing for Retail, Coupon Processing, Revenue Processing and so on.



* Forms Processing

Processes developed by crown along with proprietary software enables an accuracy of 99.997% in Data Capture, which is higher than the industry standard.

We have executed high volume document conversion and transaction processing projects for our clients globally, meeting the exacting standards required by all our international customers. We receive the documents in form of Images via high speed link. The documents are captured from Images using our proprietary process acronymed DATACAP, which ensures accuracy. The processed files are uploaded on the Client's FTP server .

TERMS
Why Crown Technologies?


Crown Technologies is a premier Indian based Business Process Outsourcing company has its branch in UK. Because of Indian based company where in India we have large pool of potential and world-class talented professionals were we can do your business process with the better quality of service. We take pride in having been able to achieve a quality migration from launch to ongoing operations every time.

Motto of our Service


Our global technology , process expertise and available infrastructure offshore allow us to provide you with a guaranteed cost reduction.

Cost Advantages - BPO provides an accounting advantage - financial engineering with regard to assets, staff and infrastructure.

We process performance metrics are tied to your business results and provide a foundation for long-term improvement. Key metrics we recommend include error reduction, process cost reduction, turnaround time, and vendor satisfaction.

Availability to skilled personnel also increases the quality of service. Outsourcing a process also means the buyer no longer has to manage the head count -an attractive benefit in today's tight labor market. Recruiting and retaining talent in a tight market is difficult. The level of difficulty increases with the specialized knowledge required. The outsourcer, on the other hand , is adept at attracting the best and the brightest in its field.

Costing

At Crown we are doing your business at very cost effective manner ever before.

Our cost effective, total support solution model involves the effective transition from live interactive support through the creation of dynamic knowledge bases.

You will enhance your competitive advantage by lowering your cost base.

You will increase your control over operations through performance metrics that are always achieved.

We achieve this by reducing your costs as we optimize processes, and utilize our global delivery model for those processes.

LOCATION
India - CHENNAI, TAMIL NADU

EMPLOYEES
100-499

YEARS IN BUSINESS
1-3 years



CONTACT INFORMATION
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