BUYERS
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INDIA OUTSOURCING FREELANCER
Gaurav Mehta
Professional Call Center Expertise In Mumbai Available - Transparency 100%
DESCRIPTION
We can offer you a state of the art customized contact center for the following processes - sales campaign, collections, customer service or technical support.
We have unmatched experienced staff who have worked in the US and returned to India.
We offer scalability,24x7 support where needed.
Agents speak with the highest level of global english accent. Well paid. Very low attrition. Excellent loyalty programs offered to staff for better retention.
We have a quick turnaround time for implementing processes. Right from signing the contract to commissioning the project in a live state it takes us less than 45 days. This includes - site selection, infrastructure set up, recruitment, training (variable)and going live with the process.
SKILLS
We would welcome customer service projects with a minimum seating of 50 seats. However we are open to any suitable offers and processes too.
At present we are dealing in telecom projects in the UK.
We are adept at training in house and retaining a high number of staff. Our employee churn is minimal.
We are small and ready to forge alliance with a small to medium sized outfit for growth.
TERMS
Prices are subject to number of seats and possible scalability of the project.
Payment is to be made every 15 days by electronic funds transfer.
Minimum contract tenure if preferred to be one year.
We can negotiate prices starting from USD 6.50 / login hour. Based on the nature of the process ( technical support / sales etc) we can amicably set the prices.
LOCATION
India - Mumbai,
EMPLOYEES
20-49
YEARS IN BUSINESS
7-10 years
CONTACT INFORMATION
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