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SINGAPORE OUTSOURCING COMPANY



Trusted Hub Limited
The Leader in Trusted & Legislatively -Compliant BPO Services

DESCRIPTION
Trusted hub is a leading provider of BPO services. We have customers from wide ranging industries, such as Financial Industry, Hi-Tech, Healthcare, Transportation, Government, GLC, Retail and Telecommunications.

Our BPO architecture centers around 2 basic building blocks: process & system. Both building blocks are designed such that the process & system workstation are modular and measurable. A modular design allows us to scale up, down & sideways easily to cater to swings in work demands and requirements. Measurability is critical in ensuring consistent output to our customers. These 2 building blocks are continuously improved such that we always excel in delivery, value creation and dependability.

Over the past 4 years, our certified and trusted BPO services has been instrumental in helping global companies lower costs, increase productivity and improve enterprise competitiveness and stakeholder experience. Our solutions have also helped our clients to manage their risks and liabilities more effectively, in an ever-changing geo-political landscape.

SKILLS
Universal Processing Center (UPC)
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Trusted Hub’s UPC is designed and structured to take on the processing of different kinds of transactions that range from simple to complex and with varying transaction cycle times. Enterprises that experience a high volume of transactions reap the best benefits from the services offered by the UPC.

The UPC is designed to process different kinds of transactions on a 24-hour basis therefore giving our clients a strategic advantage over competitors. These can be broadly categorized as:

* Daily operational transactional documents
* New business (Applications) and supporting documents
* Internally generated documents

The UPC offers enterprises with an alternative to reduce costs associated with non-core tasks by offering the following outsourcing services:

* Content verification and authentication services
* Classification and codification services
* Call Center services to handle transaction exceptions and follow-ups with end-customers or stakeholders.
* Electronically routing data and e-content to targeted staff involved in high-value added core-business processing.
* Certified high throughput and high integrity data capture and data conversion services.

Enterprises potentially benefits from:

* Increase transparency and neutrality in business processes to comply with requirements of guidelines such as the Sarbanes Oxley Act.
* Improved information and transaction tracking and status reporting.
* Faster turnaround time through the outsourcing of non-core and resource intensive work to the UPC that can handle the task more efficiently.
* Eliminate the costs related to surges and troughs in transactions.
* The advanced real-time reporting capabilities enable managers to identify resource bottlenecks and actively solve them.
* Re-deploy resources to handle higher value added work.



Trusted Document Imagin

LOCATION
Singapore - Singapore, Singapore

EMPLOYEES
100-499

YEARS IN BUSINESS
4-6 years



CONTACT INFORMATION
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