INDIA OUTSOURCING COMPANY

DESCRIPTION
Outsourcing of business activities & processes is a very common phenomenon now and India is the most preferred destination for the same.

Corporate Result is a third party Business Process Outsourcing Company based in the National Capital of India.

Our business model leverages state-of-the-art technology with skilled English proficient workforce providing superior standards of responsiveness, accuracy, availability & quality that too at very competitive costs.

With strong knowledge of the local market & stable empanelled call centres having capability to run three shifts, Corporate Result provides integrated customer care solutions through voice processing, both inbound & outbound, web support and back-office management to its English customers.

Having Strong Delivery Processes, Sound Customer Satisfaction Measures, Healthy HR Practices, Huge Investment in Training, Thorough Commitment to Quality and State-of-the-Art Technology, Corporate Result would like to assist you in Multiplying your Sales, Improve your Customer Service statistics and at the same time Reduce your Operating Costs significantly.


In short, we provide-
Cost Savings... World-class Quality... Timely Delivery!!

SKILLS
Corproate Result's core team consists of experts in the field of Information Technology, Human Resources, Operations, Marketing and Finance having extensive exposure in providing value-added, high quality & cost-effective solutions.

Corporate Result has deployed highly qualified officers dedicated to provide the complete spectrum of IT enabled services to its global customers.

Corporate Result offers its clients integrated, multi-channel communication service to manage all of their customer interactions. Our Contracted Centre(s) operate round-the-clock to service customers around the globe. Channels currently supported include:

1. VOICE

Today a majority of customer contact occurs over the phone. At Corporate Result we provide support in the following capacities:

a. Inbound Phone Support

i. Customer Service Help Desk
ii. Sales
iii. Technical Support
iv. Account Enrolment & Activation
v. Event Registration
vi. Insurance Claim Processing

b. Outbound Phone Support

i. Tele-Sales & Marketing
ii. Market Research & Surveys
iii. Debt Collections- Buckets 1,2,3
iv. Welcome / Thank-you Calls, Other Client Initiated Information
v. Appointment Scheduling
vi. Target List Acquisition
vii. Third Party Verification

2. WEB SUPPORT

Internet is fast becoming a preferred way to communicate with the customers. Our well defined processes & talented people ensure unsurpassed web support in the following fields:

a. E-mail Management

b. Co-browsing

c. Live Chat

3. BACK-OFFICE MANAGEMENT

To ensure start-to-end customer support, Corporate Result provides back-end services to manage the following:

a. Data Conversion

b. Offline/ Online Data Entry

c. HR/ Payroll Management

d. Data Capture/ Mining

e. Business Processes

TERMS
With Customer-Centric approach we follow a flexible payment term policy with least possible turn-around time.

LOCATION India - Tirunelveli, TamilNadu EMPLOYEES 20-49 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.