PAKISTAN OUTSOURCING COMPANY
BAS Private Limited
BPO & Call Center Services of BAS
DESCRIPTION
BAS Call Center is fast growing entity and its priorities are commitment to excellence, cost-effective & efficient solutions and most compatible customer service. We are specialized in value added contact center services and Business Process Outsourcing (BPO) services. BAS believes in customer satisfaction that comes from working with a state-of-the-art technology and professional skills. We are continuously working on investing in our people, processes, infrastructure and facilities. Our main target is to provide our clients with the level-best of performance.
We offer our clients direct marketing services, including:
InBound
OutBound
BPO
Software Development
Multimedia & Graphic Designing
InBound.
We provide our clients with
Seamless 24x7 supports
Highest standards of communication
Building solid customer relations.
protecting your brand name
B-to-B and B-to-C campaigns
customer acquisition
Increase customer retention
improve sales
With the help of our refined call processing and telecom system, Our call routing feature route calls to the most suitably skilled agents. Customer Service, Help Desk, Reservations, Application Processing, Order Processing, Promotions, Appointment Setting, Market Research, Technical Support, E-Mailing Customers, Inbound Telemarketing /Up-Selling & Cross-Selling Web Based Self Help, Web Collaboration Form Sharing, Toll Free Response, Website Response, Seminar Registration, Answering Service, Inquiry Handling
OutBound
Our frame-work for quality and effective outbound services considers all factors, which includes best of personnel, processes and technologies. We provide highly cost-effective services based on results-based production and management processes. With proper planning, preparation, fulfillment and reporting, the BAS Call Center works with our clients up to their expectations. We identify customer and prospect needs by proper communication. We make appropriate actions to address their requirements. And ultimately we achieve successful and trusted relationships and acquire and retain satisfied, loyal customers. Our team consists of professionals with great communication skill, language skill, learning attitude and proper training for product knowledge. Our system is cybernetic, taking feedback from clients and their customers, evaluate and update itself. Working on customer profile is one of our success key factors.
The outbound services include :
Direct Sales
Business to Consumer
Business to Business
Direct Mail Follow-up
Lead Generation/Qualification/Management
Seminar Population
Product Promotion
Debt Collection
Appointment Scheduling
Decision Maker Contacts
Up Sell/Cross Sell Campaigns
Surveys
Customer Satisfaction
Telemarketing services
Prospecting
Database cleaning and updating
SKILLS
Mortgage
Marketing
Lead Generation/Qualification/Management
Telemarketing services
Surveys
Product Promotion
B-to-B and B-to-C campaigns
TERMS
Negotiatable
LOCATION
Pakistan - Rawalpindi, PUNJAB
EMPLOYEES
20-49
YEARS IN BUSINESS
1-3 years
CONTACT INFORMATION
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