PAKISTAN OUTSOURCING COMPANY
BAS Private Limited
BPO & Call Center Services of BAS
BAS Call Center is fast growing entity and its priorities are commitment to excellence, cost-effective & efficient solutions and most compatible customer service. We are specialized in value added contact center services and Business Process Outsourcing (BPO) services. BAS believes in customer satisfaction that comes from working with a state-of-the-art technology and professional skills. We are continuously working on investing in our people, processes, infrastructure and facilities. Our main target is to provide our clients with the level-best of performance.
We offer our clients direct marketing services, including:
Multimedia & Graphic Designing
We provide our clients with
Seamless 24x7 supports
Highest standards of communication
Building solid customer relations.
protecting your brand name
B-to-B and B-to-C campaigns
Increase customer retention
With the help of our refined call processing and telecom system, Our call routing feature route calls to the most suitably skilled agents. Customer Service, Help Desk, Reservations, Application Processing, Order Processing, Promotions, Appointment Setting, Market Research, Technical Support, E-Mailing Customers, Inbound Telemarketing /Up-Selling & Cross-Selling Web Based Self Help, Web Collaboration Form Sharing, Toll Free Response, Website Response, Seminar Registration, Answering Service, Inquiry Handling
Our frame-work for quality and effective outbound services considers all factors, which includes best of personnel, processes and technologies. We provide highly cost-effective services based on results-based production and management processes. With proper planning, preparation, fulfillment and reporting, the BAS Call Center works with our clients up to their expectations. We identify customer and prospect needs by proper communication. We make appropriate actions to address their requirements. And ultimately we achieve successful and trusted relationships and acquire and retain satisfied, loyal customers. Our team consists of professionals with great communication skill, language skill, learning attitude and proper training for product knowledge. Our system is cybernetic, taking feedback from clients and their customers, evaluate and update itself. Working on customer profile is one of our success key factors.
The outbound services include :
Business to Consumer
Business to Business
Direct Mail Follow-up
Decision Maker Contacts
Up Sell/Cross Sell Campaigns
Database cleaning and updating
B-to-B and B-to-C campaigns
with average talk time of not more than 5 minutes a call, we charge anywhere between $5.5 to $10 per hour depending upon survey content and deliverables. We can arrive at exact figure once we get more details on process. Our dialing is based on redundant technology platform on connectivity, calling, voice and MIS fronts. 'Experience is what we rely upon!'.. We can provide the services 24x7 365 days and with quality agents as many as you required. We can be reached at 888 207 7033, firstname.lastname@example.org and www.basbpo.com Thank you
Pakistan - Rawalpindi, PUNJAB
YEARS IN BUSINESS
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