UNITED KINGDOM OUTSOURCING COMPANY

DESCRIPTION
Supersight bpo is a wholly owned subsidiary of London based Supersight Group, and in a short span of time, IT Enabled services and offshore contact centre business has become the core competency and mainstream activity of the group. Supersight, established in 1997 is a part of the International conglomerate - Foresight Group, established in 1984 with its international headquarters in London.

Supersight bpo was born again when the Group decided to take 100% control of Supersight Ceequence Limited - a joint venture with Chennai based Ceequence & Swift Mail to bring new dimensions and dynamic growth in its endeavor to conquer the BPO space through high quality complex value-added offshore outsourcing services for managing customer relationships.

At Supersight bpo, we offer the entire range of services that provide effective management of all aspects of your customer relationships.

In the global marketplace, providing additional channels of communication for customer contact is essential in establishing the credibility of your operation. Organisations worldwide are striving to address the need for efficient customer management at reduced costs without compromising on quality. Our services allow you to do exactly this, ensuring that your doors never close on your customer 24x7.

Outsourcing can make you more efficient. Anyone can tell you that. But it is crucial that you derive the greatest benefits and maximise your competitive advantage by outsourcing an entire process rather than a task or two. This way, the opportunity for process improvements and long term cost savings are vastly enhanced by re-engineering interdependencies for maximum gain. Supersight services have been designed to provide such an integrated approach to your outsourcing solution to help you manage the entire customer life cycle.

Our global presence, with offices in UK, USA and Asia, backed by our 24x7 state-of-the-art off-shore delivery center in India, enables our clients to leverage the unmatched benefits of outsourcing without compromising on the service quality to their customers.

SKILLS
Finance and Accounting services:

Today's companies are realising that outsourcing finance and accounting operations is a smart business move given the prohibitive costs involved. There is also a growing need to centralise the accounting operations and adopt best practices by transferring the ownership to experts.

At Supersight, we provide customised and efficient solutions that bring in the best class people and appropriate infrastructure to effectively manage the finance & accounting needs of your business.

Our range of finance & accounting services includes the following areas:
General accounting, expense accounting, tax accounting, account reconciliation, account payable, billing & receivable management, fixed asset accounting, travel & expense accounting, budgeting & forecasting, performance reporting & MIS, cost analysis, investment analysis, etc.

Customer Contact Services:

Today's customer is more demanding than ever. As a competitive business, keen to provide your customers a great experience at every single moment of truth of the customer relationship, it is time to wake up to the advantages of offshore outsourcing. Supersight offers the entire range of Customer Contact Services including Collections, Customer Care, Telemarketing and Support services.

Collection services include:
Debt collection, inbound & outbound collections, skip tracing, verification calls, authorisation calls, etc.

Customer Care services include:
Customer queries on payment / company policy / change in personal information, retail services, administration of changes in customer information, follow up on escalated calls, information rendering calls, etc.

Telemarketing services include:
Converting customer queries into orders, lead acquisition & generation, etc.

Support services include:
Status checks, quality issues, problem resolution, general product / service queries & resolution, order processing, etc.

HR Services:

Given the speed of business t

TERMS
Please get in touch with us for more information on this:

business@supersightbpo.com

or

call + 44 870 950 8811

LOCATION United Kingdom - London, England EMPLOYEES 100-499 YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.