INDIA OUTSOURCING COMPANY

DESCRIPTION
Novaserra is a leading provider of business process outsourcing services to companies in the areas of Sourcing and Procurement, Finance and Accounting, Contact Center Operations, and IT Development. We provide our clients with expert onshore staff, proven technology, offshore infrastructure and resources, and best practices and benchmarking insights that bring sustainable improvements. Through our range of services, we are able to help our customers reduce costs, improve profit margins, and enhance process efficiencies.

SKILLS
Business Process Outsourcing


In a rapidly changing and highly competitive business environment, organizations must keep a sharp focus on their cost structures while looking for effective ways to access cutting-edge technology and process innovations without huge capital outlays. These organizations are turning to BPO to accomplish these objectives. BPO is defined as the long-term contracting of business processes to an outside service provider so that organizations can focus on core competencies and key strategic initiatives, reduce their overall cost structure, and improve quality and service levels.

Novaserra provides comprehensive process, tools, and people as a part of its outsourcing solution to help clients achieve their BPO objectives. Applying best practices and relying on its onshore and offshore intellectual and technological assets, Novaserra delivers sustainable results at a lower cost with improved service in the following key areas:


- Procurement
Spend Analysis
Supply Market Research, RFP and Negotiations support
Low Cost Country Sourcing Management


- Contact Center Operations
Customer service voice/email/chat
Telesales
Primary market research and surveys


- Finance and Accounting
Receivables and Payables Processing
Audit Support and Tax Preparation Services
Invoice and PO generation


- Software Development
Web-based application development
Network and infrastructure management
Application maintenance and operations

LOCATION India - Mumbai, Maharashtra EMPLOYEES 100-499 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.