UNITED STATES OUTSOURCING COMPANY

DESCRIPTION
Sutherland Global Services is an industry leader in Business Process Outsourcing, combining 20 years of experience on behalf of Fortune 1000 companies across the Information Technology, Telecommunications, Financial and Utilities verticals.


Because today's customers expect better communication, faster service and smoother transactions, one of the major challenges businesses face is to integrate process and world-class technology with their existing strengths to improve efficiency, information and the quality of customer interactions.


In this highly competitive marketplace, the other major challenge is to keep the cost of acquisition and support lower than ever before.


Sutherland Global Services has broken the barrier to providing exceptional contact center performance in a highly cost effective model.


Sutherland Global Services has the expertise to make your commitment to customer focus a reality; to design and build a solution that will lead to more satisfied, loyal customers, drive market share, revenue and ultimately, a more attractive bottom line for your company.

SKILLS
Sutherland offers high quality labor, multi-channel contact center technology solutions and the expertise of our proven processes to provide the operational footing for a diverse portfolio of Business Process Outsourcing (BPO) services.

Sutherland offers our range of services across all of our operating centers throughout the US, Canada, India, Europ[e, Mexico and the Philippines. Sutherland is an industry leader in providing Technology Support, Help Desk, Customer Care, Back Office, Data Entry and Account Management functions.

Sutherland employs the latest technology to provide solid functionality with complete redundancy and reliability. Our contact centers worldwide utilize a solid technical infrastructure.

TERMS
Sutherland doesnt utilize "cookie cutter" pricing options for our clients. Our clients are unique as are our services for them. Sutherland works with each client to design a pricing methodology that works for our client as well as Sutherland. Sutherland has been providing performance based pricing models to our clients for over 20 years.

LOCATION United States - Pittsford, NY EMPLOYEES 5000+ YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.