PAKISTAN OUTSOURCING COMPANY

DESCRIPTION
International Call Center – for inbound and outbound calls.

NBA call center combines capability and expertise in order to provide you with the right solution, taking into full consideration industry, proposition, timing and target market. Our call center agents engage in the full process of project planning and set up, ensuring a full understanding of your requirement giving you the full benefit of our many years of experience within the call center industry. Please visit our call center page for more info on the services we provide.

Complete Business Process Outsourcing – BPO

We have the ability to manage customer care services and back office processes for labor intensive and time sensitive industry needs, let it be any leading global organization in the domains of banking, insurance, financial services, travel, technology, telecom or retail. Our services include customer care, technical support, data collection, data conversion, collections, telesales, transaction processing and other value added services.

Remote Data Entry, Processing and Management

NBA remote data management helps organizations to maximize profit & growth by allowing to focus on core functions and executing non core functions at our offshore facilities and by utilizing our expertise in successfully off-shore outsourcing.

Customer Contact and Support Services

Our call center agents can provide you with valuable marketing and other business intelligence. We can help you take the pulse of existing and older/former customers so you can better focus your business products/services or simply build goodwill. Our professionally trained team can provide comprehensive support and manage your ongoing client relationship needs. Confirmation calls, address verification, contact verification etc can all be arranged by our staff according to your specific needs.

Back Office Services and Transaction Processing

Our back office offers a host of integrated remote support services. These include customer care and technical support through multiple communication channels, backend data processing, outbound collections and lead verifications, etc.

Voice-Based Value Added Services – Direct Marketing, etc.

With total client satisfaction as our core value and our unique systematic approach model and 100% BPO focus has enabled us to re-engineer and re-design processes to provide value-added services at the most competitive rates. These services based on the simple principles of knowledge management are used enable technology to enhanced performance on metrics, reporting tools, middleware, etc.

SKILLS
Our Skills:
1. International Call Center – for inbound and outbound calls
2. Complete Business Process Outsourcing – BPO
3. Remote Data Entry, Processing and Management
4. Customer Contact and Support Services
5. Back Office Services and Transaction Processing
6. Voice-Based Value Added Services – Direct Marketing, etc.

TERMS
Our prices are among the lowest with the highest quality guaranteed. Project turnaround time - totally depends on project requirments.

LOCATION Pakistan - Karachi, Sind EMPLOYEES 20-49 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.