NETHERLANDS OUTSOURCING COMPANY

DESCRIPTION
5C Alliance is an international provider of outsourced, multilingual technical support services. We provide our services in over 15 different languages, from contact center locations in The Netherlands, Argentina and Asia. Our clients are international technology corporations from North America, Europe and Asia in both the consumer and business market.

We work with clients that truly understand the benefits and potential that outsourcing can bring to their organization. Companies who realize that placing tech support services in the hands of professionals will allow them to lower costs, while increasing pre- and after-sales efficiency and boosting overall customer loyalty.

At 5CA, we take pride in being able to offer a flexible and dedicated customer approach. We strive to continually offer the best possible price to quality ratio. However, we do not believe in sacrificing quality solely in favor of price. Maintaining a high level of quality of service is our number one goal. That way, we provide our clients with truly satisfied customers of their own.

SKILLS
Specialization: focused on tech support services – proven agent skills, advanced internal training programs
Multilingual: providing services in over 15 languages
Quality: European quality standards combined with competitive offshore pricing
International: work with one partner providing your global tech support services
Experience: 10 years of proven success working with leading international companies
Flexibility: mid-sized, client-oriented company showing steady year-by-year growth

TERMS
On average 25-30% more cost effective compared to European and US tech support solutions. For references on proven cases please contact us.

LOCATION Netherlands - Utrecht, EMPLOYEES 100-499 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.