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CANADA OUTSOURCING COMPANY



Call Center Development Services
Virtual Call Center Services

DESCRIPTION
Since its inception in 2001, Call Center Development Services (CCDS) has provided integrated call center solutions to over 80 firms.

CCDS prides itself in its ability to develop customized call center management suites, tailored to meet the needs of the most demanding contact centers. Harnassing the raw power of a predictive dialer, these systems are highly reliable, fully scalable and come with outstanding technical support and training.

With the launch of the Centcom Predictive Dialer service in 2003, CCDS made call center technology even more affordable.

The Centcom solution provides organizations with the functionality and performance of a predicitve dialer without requiring any investments in hardware, software or communications. All you need to start making calls is a phone line and a computer with an internet connection.

Centcom's pay-as-you-go pricing means that you pay only for the service you use. No long distance charges, no start-up costs and no annual support fees.

Currently serving over 1500 agents from 80+ companies, Centcom is the most cost-effective and reliable solution on the market.

Predictive Dialer Hardware Providers

Looking to house your own dialer? Our flexible rentals lets call centers take advantage of advanced call processing technology without the high start-up and implementation costs.

SKILLS
Centcom is a 100% web-enabled predictive dialing service that gives you all the functionality of the most advanced call center without the overhead or start-up costs. All you need is a standard phone line and a computer with an internet connection!

LOCATION
Canada - Montreal, Quebec

EMPLOYEES
20-49

YEARS IN BUSINESS
7-10 years



CONTACT INFORMATION
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