CANADA OUTSOURCING COMPANY

DESCRIPTION
EDS provides an integrated CRM solution to help transform your business, including Contact Center Outsourcing, CRM Applications Services, Contact Center Transformational Outsourcing, Customer Intelligence Services, Business Intelligence Services, Consumer Direct Services, and Warranty Services.

EDS helps clients save time, manage costs, increase market penetration and retention. Our competency is as a process efficiency leader and inter-enterprise information and transaction exchange facilitator that has provided solutions to our clients for over 40 years.

SKILLS
Building the Bridge to Your Business Goals
We collaborate with our clients to plan, develop, integrate and manage custom applications, packaged software as well as industry-specific solutions. We focus on architecting business solutions from standard technical components to support process redesign and improved performance tied to the overall business goals.

What Makes Us Different
Global Delivery Expertise: Utilizing our on site, offsite or offshore (Best ShoreSM) delivery models, EDS provides our clients with the desired business results because we deliver higher quality, with faster time to completion all while significantly lowering costs. This allows for reinvestment and software upgrades, that are often complex and expensive.
Tools, Processes and Methodologies: Our common tools, processes and methodologies enable EDS to deliver consistent results around the globe. EDS has received the highest rating of Level 5 for Capability Maturity Model Integration (CMMI) in its U.S. Government organization as well as its India Solution Centre.
Depth of Experience: EDS supports more than 1 million applications and more than 2.5 billion lines of code. Our experience in applications support covers more than 50 languages in eight vertical industry segments: communications, energy, financial, government, healthcare, manufacturing, retail and transportation.
Service Excellence: Our client dashboard shows a consistently high approval rating on all our applications-related work. EDS client executives study the dashboard daily, taking immediate corrective actions to ensure your project stays on course.

With unmatched global assets, proven delivery expertise and leveraged technology platforms, EDS provides the people, processes and tools that help agile enterprises worldwide transform their infrastructure and align to strategic, well-defined business goals.

As a leader in IT outsourcing, EDS has the service excellence track record, global footprint and long-term ro

LOCATION Canada - Whitby, on EMPLOYEES 5000+ YEARS IN BUSINESS 11+ years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.