CANADA OUTSOURCING COMPANY

DESCRIPTION
Primonics has been implementing, managing and hosting SAP since 1996. Our portfolio covers a full range of IT services from evaluation and implementation right through to live operation and managing complex SAP landscapes.

It's quite simple, we offer you the ability to have your SAP environment maintained and monitored 24x7x365, enjoy a quality of service that is secure, fast, always available as well as offer a pricing model that will beat off-shore outsourcing firms.

We own our secure datacenter, equipment and own our building. Savings that we pass down to the client. We work with you to provide the best possible service while our fixed monthly cost guarantees you will never surpass your IT budget.

Primonics is the industry leader in price, support and most of all, expertise.

SKILLS
SAP Hosting
This service is for customers that want the power of SAP but not the added overhead of managing the required infrastructure. Primonics provides a complete, managed SAP environment including design, setup, hardware, software*, 24 hour help-desk support, networking services as well as ongoing application management for a low fixed monthly fee.

Our service includes:

-Operating Systems monitoring and administration (Linux,Solaris,Windows, etc.)
-Database monitoring and administration (MSsql,Db2,Oracle)
-SAP Basis application monitoring and administration
-Network monitoring and administration
-Scheduled backups and recoveries
-Performance Measurement and Capacity Planning
-Disaster Recovery Services
-Data center facilities Management
-Monitroring & Help Desk: 24x7 application and database monitoring and service request management

*software: Licenses must be purchased from SAP

SAP Managed Services
Our Managed Services are designed for our customers that want to retain their R/3 environment and need assistance with their SAP infrastructure. For a fixed monthly fee, our team of experts will remotely manage all aspects of your SAP systems including:

-Operating Systems monitoring and administrator (Linux,Solaris,Windows,etc.)
-Database monitoring and administrator (MySql, Db2, Oracle)
-SAP Basis application monitoring and administration
-Network monitoring and administration
-Schedule backups and recoveries
-Performance Measurement and Capacity Planning
-Disaster Recovery Services
-Monitoring & Help Desk: 24x7 application and database monitoring and service request management

With Remote hosting, the customer manages the physical infrastruture, Primonics manages everything else

SAP Functional Helpdesk (All Modules)
Primonics Functional Helpdesk replaces the team of SAP specialists most SAP customers need to keep going their day to day operations.
With our team of functional helpdesk associates, all SAP related work is man

TERMS
We have very flexible prices and payment terms. Contact us to discuss.

LOCATION Canada - Baie D'urfe, Quebec EMPLOYEES 20-49 YEARS IN BUSINESS 7-10 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.