AUSTRALIA OUTSOURCING COMPANY

DESCRIPTION
One Touch Solutions is a Melbourne based Contact Centre with offices and multi-location delivery centres around the world.

We are a vibrant organization with experience in servicing a wide range of industries. Our alliances and partnerships operate on three principles:

1. Long Term Relationships
2. Significant Cost Advantages and Continuous Quality Improvement
3. Flexibility in Approach and Delivery Centres.

Having delivery centers in Australia, and other global locations, give us mirrored interface to tackle global competition and capabilities. It also provides our clients with high comfort levels because of our local offices and representation.

Over the last four years, we have developed strong competencies in both Business to Business and Business to Consumer campaigns. We have also been successfully managing Inbound & Outbound campaigns for quite a few sectors like Telecom, Energy, Travel, Finance, and Homes Improvement.

We specialise in providing the following types of services;

1. Customer acquisition & Appointment setting
2. Inbound Order taking services & Customer service
3. Telemarketing, Telesales & Lead Generation
4. Market Research
5. Inbound Sales & Helpdesk Services
6. Back Office & Data Processing
7. Finance & Accounting Services
8. Claims processing, Underwriting & Data Entry for new Accounts

A few of the above mentioned services are carried out for both technical and non-technical programs.

Our focused approach and project management skills would translate into immediate success and provide a superlative experience to your prospective customers. Our evergrowing list of enviable clients are a testimony to the same.

Moreover the pricing structure that we adopt with our business partners is completely aligned with their business needs.

SKILLS
1. Customer acquisition & Appointment setting
2. Inbound Order taking services & Customer service
3. Telemarketing, Telesales & Lead Generation
4. Market Research
5. Inbound Sales & Helpdesk Services
6. Back Office & Data Processing
7. Finance & Accounting Services
8. Claims processing, Underwriting & Data Entry for new Accounts

Further information will be furnished on request.

TERMS
One Touch has a very competitive pricing strategy.

Payment terms are dictated as per the client's requirement and also as per the complexity of the project undertaken.

LOCATION Australia - Melbourne, Victoria EMPLOYEES 100-499 YEARS IN BUSINESS 4-6 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.