ARGENTINA OUTSOURCING COMPANY

DESCRIPTION
At APEX America, our professional bilingual staff provides offshore Contact Center / Call Center services to meet your Customer Care, Help Desk, BPO and Technical Support needs. Strategically located overseas in two major cities of Argentina: Cordoba and Rosario, our communications infrastructure allows us to manage calls from the US and many other countries.

APEX America values the relationship you have with your clients. That is why at APEX America we have trained specialists in Customer Relationship Management. APEX America works together with your company in order to secure that all customer interactions are positively dealt with in order to maintain long-lasting relationships.

With a strong combination of powerful cutting-edge technology and highly trained personnel, our infrastructure is constantly being updated. That is why APEX America is able to compete in the global arena and comply with the highest quality and technological standards in the Contact Center Service Industry.

APEX America many operations connect in maximum-security telecommunication hubs, which are centrally located where main regional and international operators' fiber optic networks converge

SKILLS
Encompassing a full range of multi-channel contact services, our portfolio displays our record in providing individual, high quality services to each of our customers.

APEX America specializes in:

Customer Care: Assisting your clients to the use of products and services in English, Spanish, and Portuguese according to their individual characteristics and needs.

Help Desk: Providing support to the clients of our customers who offer specific products, both at domestic and international levels.

Multimedia Contact Center: Delivering expert support through multiple channels that include a live agent over the internet/telephone (Web chat/collaboration), Interactive Voice Response (IVR), fax, e-mail.
APEX America targets mainly those companies who need to outsource Customer Relationship Management to a specialized provider working in collaboration with the company under specific service quality norms.

Our client portfolio is made up of, but not limited to, the telecommunications sector which includes fixed and mobile telephone companies, Internet providers, Cable TV providers, and other businesses most notably identified with Information Technology products and services.

LOCATION Argentina - Cordoba, Cordoba EMPLOYEES 1000-5000 YEARS IN BUSINESS 1-3 years CONTACT INFORMATION Register or Login to view the outsourcing service provider contact information.