BUYERS
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ARGENTINA OUTSOURCING COMPANY
Conectec
Call Center Outsourcing Company in Argentina
DESCRIPTION
The main objective of Conectec is to meet the needs of our clients. In order to do so, we utilize state of the art information and communications technology, and provide our highly qualified staff with ongoing training in technical as well as market condition issues. It is our relentless wish to deliver the best available tools to each of our clients and offer "Turn key" solutions. For all of the above, many important and prestigious companies in Argentina have trusted our quality and professionalism.
SKILLS
Argentina offers competitive advantages for operating call centers. Conectec, an American-Argentine call center company with over six years of experience delivering services in the local market has an excellent infrastructure, reasonable costs, and qualified manpower. Conectec established a Global Division to develop strategic alliances in order to offer telecommunications services offshore.
Hardware:
Our NEC and NORTEL Telecom equipment is able to incorporate a wide range of application software. Our two hundred digital telephony lines can handle four million calls per year.
Services:
The rate of market trend changes has accelerated. Company clients have become more demanding. Lack of preparedness to face these challenges risk losing competitiveness. The following services allow companies to meet client's needs.
Inbound
Order taking
Appointment scheduling
Customer service
Help desk
Outbound
Product Sales
Market research
Public opinion surveys
Customer satisfaction surveys
Auditing
E-commerce Solutions
E-mail
Chat
Web Call Back
Voice over IP
LOCATION
Argentina - Capital Federal, Buenos Aires
EMPLOYEES
100-499
YEARS IN BUSINESS
4-6 years
CONTACT INFORMATION
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